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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RemAI One serves as a comprehensive cloud-based CRM and business management solution designed specifically for repair shops and service centers. This platform consolidates crucial elements such as repair orders, customer details, device information, technician assignments, and workflow processes into a single cohesive system. Teams can efficiently handle various aspects, including inventory management, spare parts, estimates, customer approvals, payment processing, receipts, warranties, documentation, customer communication, notifications, analytics, and management across multiple locations. Each customer's repair history and device records remain intertwined, allowing for easy access and tracking, while user-friendly dashboards enable business owners to keep an eye on deadlines, workloads, and operational challenges. Accessible via a web browser, RemAI One supports English, Ukrainian, and Russian languages, and it provides a 14-day free trial that does not require a credit card for registration. This makes it an attractive option for businesses seeking to streamline their operations and improve customer service in the repair industry.

Description

Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer. The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online. For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process. In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians. Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

€19/month
Free Trial Yes 
Free Version No 

Pricing Details

$15/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RemAI One

Founded

2026

Country

Ukraine

Website

remaione.com/en/

Vendor Details

Company Name

Sattotal

Founded

2026

Country

Spain

Website

sattotal.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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