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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ReliaQuest GreyMatter combines the agility and user-friendliness of Software as a Service with the continuous enhancement and API management typically found in integration platforms. Additionally, it provides high-quality resources, operational playbooks, and security know-how from leading security operations, along with the transparency and ongoing evaluation expected from a reliable partner. Our platform is specifically designed with the needs of security professionals and their workflows at the forefront. Beyond just technology, we collaborate with you to define your security program objectives and devise a mutual plan to achieve success. Acting as a cohesive link between your data and systems, we ensure you have the visibility necessary to protect your organization and advance your security initiatives. Furthermore, we're not merely focused on aggregating data; our platform empowers you to manage incidents directly through the ReliaQuest GreyMatter interface, eliminating the need to juggle multiple tools, each with its own interface and coding language. In doing so, we streamline your security operations to enhance efficiency and effectiveness.

Description

ReliaTerm offers a fully mobile sales application that incorporates payment processing features. Meanwhile, ReliaScan provides comprehensive mobile inventory management with the ability to function offline. Additional tools include Co-Pilot, the Dash “Owners report,” point of sale systems, and customer relationship management (CRM) capabilities. The platform also supports inventory control, product management, and pricing management, along with generating aged inventory reports and facilitating purchasing processes. It includes features for bar code labeling and tracking serial numbers, as well as scanning products upon receipt and during dispatch. The system generates reports on transfers and necessary moves, manages commissions and spiffs, and tracks Electronic Service Contract (ESC) submissions, including missed ESC reports. Additional functionalities consist of a cash-out journal, accounts receivable aging statements, customer deposit reports, and tools for delivery dispatch and scheduling. Users can access commission reports, inventory and accounts receivable status reports, sales tax reports, and general ledger integration. Financial statements are produced, and the platform integrates seamlessly with QuickBooks. It also features drill-down reporting tools that are exportable to Excel and searchable using Control-F. Vendor instant rebate program tracking is included, and ReliaServ is a dedicated mobile application for technicians that operates on both iOS and Android devices, allowing for scheduling and dispatching based on location. The flexibility and range of features provided by this suite make it an essential asset for businesses seeking efficient management solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ReliaQuest

Founded

2007

Country

United States

Website

www.reliaquest.com/greymatter/our-approach/

Vendor Details

Company Name

Reliable Softworks

Founded

2007

Country

United States

Website

www.reliablesoftworks.com/reliasale/

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

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