Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReedPort is an online management tool designed for independent repair shops specializing in small engines and outdoor power equipment. This software efficiently organizes customer information, machinery details, and repair tickets, ensuring that equipment history remains linked to serial numbers even when ownership transitions. Employees have the ability to input parts and labor data, log hour-meter readings, and attach captioned images, while also managing open tickets that await parts or generating invoices that can be printed or sent as PDFs via email. Additionally, ReedPort effectively monitors parts inventory, accommodates barcode scanning, allows for the receipt of stock through supplier documents, manages charge accounts with aging reports, and caters to tax-exempt customers. Shop owners benefit from the capability to import customer, machine, and parts data from spreadsheets or images of physical documents, with the added option to secure sensitive cost and profit information behind a PIN. Accessible through any web browser and offered at a per-shop price that includes all employees, ReedPort stands out as a comprehensive resource for shop management. Its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency in the repair shop industry.
Description
RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial
Yes
Free Version
No
Pricing Details
$30.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
North Trestle
Founded
2026
Country
United States
Website
reedport.com
Vendor Details
Company Name
RepairTRAX
Founded
1998
Country
United States
Website
www.repairtrax.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
No
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No