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Description
REPLYfairy is an innovative service that leverages artificial intelligence to help businesses manage their Google reviews, ensuring they maintain a positive online image without dedicating excessive time to crafting responses. By connecting to a Google Business Profile, REPLYfairy tracks incoming reviews and generates tailored replies that align with the company's brand identity. Businesses have the final say in what gets posted, with the ability to approve, modify, or decline any suggested responses. For uncomplicated positive feedback, companies can opt for automatic posting, while reviews that present complaints or sensitive topics are flagged for human oversight to ensure quality control. Additionally, REPLYfairy offers comprehensive monthly reports that analyze response coverage, the speed of replies, and trends in ratings, providing valuable insights for businesses looking to improve their engagement with customers. This combination of automation and human oversight allows businesses to effectively navigate their online reputation management.
Description
Develop a comprehensive profile for your brand that includes crucial information such as the physical address of your store, a description of the ambiance, your contact information, hours of operation, accepted payment methods, and additional relevant details. Additionally, keep track of and engage with customer feedback and ratings across various platforms from one centralized dashboard, allowing you to swiftly address any concerns and cultivate an impressive reputation. Furthermore, gain insights into how customers discover your business, the search keywords that led them to you, and the actions they took on your profile after finding it, enabling you to enhance your listing for improved visibility and engagement. This proactive approach will not only strengthen your brand's online presence but also foster stronger relationships with your clientele.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Business Profile
Pricing Details
£39
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iQspeaks Limited
Founded
2024
Country
United Kingdom
Website
replyfairy.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/publish/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label