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Average Ratings 0 Ratings
Description
Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.
Description
The rise of smart machines in Industry 4.0 is transforming factory operations; however, the need for human expertise from maintenance technicians remains crucial due to the unpredictable nature of manufacturing environments, rendering these workers indispensable. Unfortunately, many frontline employees still rely on outdated data methods and lack access to modern technological advancements. The use of error-prone paper forms and fragmented information systems poses significant risks to both worker efficiency and safety. Our Connected Worker Platform challenges this outdated model, leading to safer and more productive work environments. By facilitating real-time visual communication between the factory floor and administrative offices, it effectively bridges existing gaps. Below are three ways our platform empowers organizations to maximize the capabilities of their frontline workforce. Research from the Service Council indicates that 46% of field technicians find paperwork and administrative duties to be the most burdensome aspect of their daily responsibilities, highlighting the urgent need for improved solutions. By addressing these challenges, our platform not only enhances efficiency but also contributes to a more streamlined workflow for frontline workers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RE'FLEKT
Founded
2012
Country
Germany
Website
www.re-flekt.com/reflekt-remote
Vendor Details
Company Name
Mobile At Work
Founded
2003
Country
South Africa
Website
www.mobileatwork.co.za
Product Features
Product Features
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management