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Description
RAMP allows you to manage job cards, estimates and digital vehicle inspections (DVI), as well as payments, inventories, accounts, technicians and employees.
Core Processes
Employee Management:
1.1 Workshop employee profiles & permissions
Productivity Tracking
Customer Registration:
2.1 Service Bookings & Enquiries
2.2 Service Follow-Ups and Alerts
Job Card Management
Digital Vehicle Inspection (DVI).
3.2 Estimation & Progress Tracking
3.3 Technician Allocation and Store Management
Billing, Invoicing and Payments
Customer Management:
Service Bookings & Enquiries
Service Follow-Ups and Alerts
Vehicle Service History and Customer Communication
Store Management:
Inventory Tracking & Vendor Management
Purchase Management & Business Analytics
Accounts Management:
Billing, Invoicing and Payments
Daybook & Expense Management
Estimation Management:
Service Estimates & Insurance Claim Estimation
Vehicle Document Management
Description
The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.
API Access
Has API
API Access
Has API
Integrations
RAMP Fleet Maintenance Software
Pricing Details
$16/month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shanrohi Technology Pvt Ltd
Founded
2017
Country
India
Website
www.rampglobal.com
Vendor Details
Company Name
DCS Software
Country
United States
Website
star-service-mgr.biz/Home.aspx
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management