Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
RAMP allows you to manage job cards, estimates and digital vehicle inspections (DVI), as well as payments, inventories, accounts, technicians and employees.
Core Processes
Employee Management:
1.1 Workshop employee profiles & permissions
Productivity Tracking
Customer Registration:
2.1 Service Bookings & Enquiries
2.2 Service Follow-Ups and Alerts
Job Card Management
Digital Vehicle Inspection (DVI).
3.2 Estimation & Progress Tracking
3.3 Technician Allocation and Store Management
Billing, Invoicing and Payments
Customer Management:
Service Bookings & Enquiries
Service Follow-Ups and Alerts
Vehicle Service History and Customer Communication
Store Management:
Inventory Tracking & Vendor Management
Purchase Management & Business Analytics
Accounts Management:
Billing, Invoicing and Payments
Daybook & Expense Management
Estimation Management:
Service Estimates & Insurance Claim Estimation
Vehicle Document Management
Description
The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
RAMP Fleet Maintenance Software
No
Pricing Details
$16/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Shanrohi Technology Pvt Ltd
Founded
2017
Country
India
Website
www.rampglobal.com
Vendor Details
Company Name
DCS Software
Country
United States
Website
star-service-mgr.biz/Home.aspx
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
No
Customer Database
Yes
Inventory Control
Yes
Labor Rates
No
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
Yes
Scheduling
No
Service History
Yes
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
No
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
Yes