Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline your commercial network operations by utilizing a secure B2B online store, allowing your clientele to enjoy a seamless eCommerce shopping experience tailored for businesses. This innovative solution enables you to minimize processing and order fulfillment durations while accelerating delivery times. Enhance product accessibility with a comprehensive multimedia catalog featuring images, detailed descriptions, pricing, promotions, specifications, videos, and inventory status. The sales portal significantly reduces the time and costs associated with managing orders through traditional methods like email, WhatsApp, or phone calls. Today's customers demand quick access to information and swift purchasing options, and a B2B online store effectively caters to these needs. Empower your sales agents and representatives by transforming them into autonomous consultants with a versatile tool like Quista's B2B platform. This integrated solution seamlessly connects with your existing ERP software, making it easy to oversee your agents, clients, and sales personnel from any device, whether it's a computer, smartphone, or tablet, thus enhancing overall efficiency in your sales operations. Embrace this transition to modernize your business and meet the evolving demands of your customers.
Description
Wink AI serves as an innovative sales assistant designed for teams engaged in telephonic sales. This tool captures and transcribes conversations from both participants in real-time, accommodating 30 different languages tailored for phone audio and various regional dialects. It not only provides product recommendations based on ongoing discussions, prior transactions, and an up-to-date catalog but also ensures that these suggestions consider stock availability, dimensions, and pricing, complete with concise descriptions for agents to relay. When relevant items are unavailable, the suggestions remain hidden to avoid confusion. Additionally, agents can input product queries during calls without needing to place customers on hold, enhancing the overall experience. Following each interaction, Wink generates a comprehensive summary and evaluates it against the team's established quality standards. It intelligently pauses recording in sync with the phone system's pauses, safeguards sensitive information by redacting credit card numbers from transcripts, and supports seamless agent access through single sign-on. Operating within a browser alongside the dialer, Wink integrates effortlessly with Five9 and also features a Windows companion application that captures audio from other softphone platforms. Retail giants such as ShopLC and TJC have adopted Wink, utilizing it to empower their personal shopping services effectively. This integration not only streamlines the sales process but also significantly enhances customer engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Quista
Country
Italy
Website
www.quista.it/
Vendor Details
Company Name
Ambi Labs
Founded
2025
Country
United States
Website
trywink.io
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No