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Description
Streamline your commercial network operations by utilizing a secure B2B online store, allowing your clientele to enjoy a seamless eCommerce shopping experience tailored for businesses. This innovative solution enables you to minimize processing and order fulfillment durations while accelerating delivery times. Enhance product accessibility with a comprehensive multimedia catalog featuring images, detailed descriptions, pricing, promotions, specifications, videos, and inventory status. The sales portal significantly reduces the time and costs associated with managing orders through traditional methods like email, WhatsApp, or phone calls. Today's customers demand quick access to information and swift purchasing options, and a B2B online store effectively caters to these needs. Empower your sales agents and representatives by transforming them into autonomous consultants with a versatile tool like Quista's B2B platform. This integrated solution seamlessly connects with your existing ERP software, making it easy to oversee your agents, clients, and sales personnel from any device, whether it's a computer, smartphone, or tablet, thus enhancing overall efficiency in your sales operations. Embrace this transition to modernize your business and meet the evolving demands of your customers.
Description
RuleInside is a managed AI customer support and AI voice agent service for online stores on WordPress, including WooCommerce, FluentCart and SureCart. It gives a store a team of AI agents that answer customers and follow up with them by phone, website chat and WhatsApp.
Customer support: the agents answer shoppers 24/7 in English, Italian and Spanish, using the store's live orders, stock, prices and policies. They handle questions such as "Where is my order?", "Is it in stock?" and "What is your return policy?" without a person.
Sales and follow-up: a website shopping assistant helps shoppers find products and reach checkout. Other agents follow up enquiries, contact shoppers who opted in to abandoned-cart reminders, ask for reviews after delivery and re-engage past customers.
Human control: when a case needs staff, the call transfers live, or the full conversation is handed over to a team member. A human always decides anything involving payments.
How it works: one WordPress plugin connects the store. In the managed service, the RuleInside team builds each agent on the store's products, policies and brand voice, tests it on live orders before a customer hears it, and reviews conversations daily after launch. Owners see every conversation and result in the portal and receive a weekly report.
Pricing: managed plans start at €397/month, including one agent and 1,000 minutes (or 2,000 chat conversations), with a 30-day money-back guarantee; setup is €1,200 per agent. A self-serve plan with API access starts at €99/month.
Best for: small and mid-size ecommerce stores that lose sales to unanswered questions. RuleInside LLC was founded by Stefano Bertoli, with offices in Italy and Spain and legal headquarters in the United States.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€99/month
Self-serve is €99/month, billed monthly, with about 110 calls at €0.30 per minute and all 15 developer API routes. There is no setup fee; if the allowance runs out, the same plan is charged again. Managed plans start at €397/month. Managed Lite includes one agent and 1,000 minutes, or 2,000 chat conversations from the same allowance; annual billing is €3,970. Managed setup is €1,200 per agent. Extra managed usage is billed at plan-specific rates. Managed plans include a 30-day money-back guarantee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quista
Country
Italy
Website
www.quista.it/
Vendor Details
Company Name
RuleInside
Founded
2025
Country
United States
Website
ruleinside.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
