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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

How can a business manage an account with a 20% fee while still achieving profitability? Many of these obstacles can be tackled with current technologies, particularly through the use of artificial intelligence and expert systems. "Expert systems" refer to software that simulates the decision-making abilities of a human specialist. The term artificial intelligence was coined to set it apart from "human intelligence," which, despite its remarkable capabilities, is prone to flaws such as memory lapses, inconsistencies, fatigue, and the necessity for breaks. In 1990, Quantrax Corporation made a groundbreaking proposal that led to the creation of a system rooted in artificial intelligence, ultimately transforming the software industry. To fully grasp the significance of this product and its development, it is essential to recognize the distinction between traditional data-centric systems and expert systems, also known as knowledge-based systems. While data-based systems involve computer programs that process data to generate outcomes, expert systems utilize a repository of knowledge to make informed decisions that can lead to better results. This shift towards intelligence-driven software marks a pivotal advancement in how we approach problem-solving in various industries.

Description

In 2004, we launched Swordfish, a specialized software system designed for debt collection, aiming to enhance efficiency and profitability within the recovery sector at a reasonable cost. By merging the expertise of legal professionals and debt collection specialists with IT knowledge, we crafted an intuitive and accessible application that has become a preferred choice among industry players. Our commitment to leveraging technology to address our clients' challenges drives us to continually update Swordfish, incorporating increasing levels of automation and flexibility. Swordfish has gained recognition as a premier solution worldwide, celebrated for its sophisticated features, seamless integrations, adherence to legal standards, and scalability, positioning it as the preferred partner for debt collection firms not only in South Africa but also in nations like Lesotho, Namibia, Kenya, and Botswana. As we move forward, we aim to further enhance our offerings to meet the evolving needs of our clients in the ever-changing landscape of debt collection.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Rectxt
Seagate CORTX
Solutions by Text
SourceWhale

Integrations

Rectxt
Seagate CORTX
Solutions by Text
SourceWhale

Pricing Details

$2500.00/one-time/user
Free Trial
Free Version

Pricing Details

$35 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quantrax

Founded

1988

Country

United States

Website

www.quantrax.com

Vendor Details

Company Name

Swordfish Software

Founded

2004

Country

South Africa

Website

www.swordfish.co.za/

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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