Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
About Qrvey
Qrvey pioneered multi-tenant self-service analytics for SaaS companies and now leads the evolution toward AI-driven, autonomous analytics. With over 20 years of experience, we provide industry-leading guidance and support, ensuring our clients achieve their analytics goals. Our deep understanding of multi-tenant SaaS architecture and comprehensive services make us the partner of choice for SaaS leaders.
About Qrvey Platform
Qrvey is the embedded analytics platform designed specifically for SaaS companies. Qrvey offers insight, agility and growth.
Insight for your customers
· True self-service with unlimited customization
· AI-driven insights
· No-code workflow automation
Agility for your product team
· End-to-end embedded analytics platform
· Native multi-tenant security
· Flexible multi-cloud deployments
Growth for your business
· Flat-rate pricing for scale
· Unmatched monetization opportunities
· Embedded services
Description
Zendesk Explore offers businesses the analytics necessary to assess and enhance the overall customer experience effectively. Leveraging data is essential for crafting the optimal customer journey, and with Zendesk Explore, businesses can easily access crucial customer insights that foster a deeper comprehension of both their customers and operations. Customer support can take place across various platforms, such as email, chat, phone, and social media, making it essential to utilize an analytics tool that can adapt to these diverse environments. Explore seamlessly aggregates data from all channels, allowing you to monitor customer interactions with your brand while maintaining coherence in the analysis. The platform features built-in best practice dashboards and analyses, equipping teams of all sizes with the essential metrics needed to pursue their goals effectively. You can evaluate team performance, assess operational metrics, or gain insights into customer experiences, ensuring that no aspect is overlooked. Regardless of the specific needs, Explore provides a dedicated dashboard to fulfill them efficiently, empowering organizations to stay ahead in a competitive market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alhena
No
Amazon Athena
Yes
Amazon Rekognition
Yes
Amazon Web Services (AWS)
Yes
Campaign Monitor
No
Konnectify
No
Microsoft Azure
Yes
MongoDB
Yes
MySQL
Yes
PostgreSQL
Yes
Integrations
Alhena
Yes
Amazon Athena
No
Amazon Rekognition
No
Amazon Web Services (AWS)
No
Campaign Monitor
Yes
Konnectify
Yes
Microsoft Azure
No
MongoDB
No
MySQL
No
PostgreSQL
No
Pricing Details
Priced for SaaS providers with unlimited users and instances.
Free Trial
Yes
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Qrvey
Founded
2016
Country
United States
Website
qrvey.com/
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/explore/
Product Features
Big Data
Collaboration
Yes
Data Blends
Yes
Data Cleansing
Yes
Data Mining
Yes
Data Visualization
Yes
Data Warehousing
Yes
High Volume Processing
Yes
No-Code Sandbox
Yes
Predictive Analytics
Yes
Templates
Yes
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
Yes
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
Yes
Visual Analytics
Yes
Widgets
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
Yes
Statistical Modeling
Yes
Text Analytics
Yes
Data Discovery
Contextual Search
Yes
Data Classification
Yes
Data Matching
Yes
False Positives Reduction
No
Self Service Data Preparation
Yes
Sensitive Data Identification
Yes
Visual Analytics
Yes
Data Visualization
Analytics
Yes
Content Management
Yes
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
Yes
Relational Display
Yes
Simulation Models
No
Visual Discovery
Yes
Embedded Analytics
Ad hoc Query
Yes
Application Development
Yes
Benchmarking
Yes
Dashboard
Yes
Interactive Reports
Yes
Mobile Reporting
Yes
Multi-User Collaboration
No
Self Service Analytics
Yes
Streaming Analytics
Yes
Visual Workflow Management
Yes
IoT Analytics
Activity Dashboard
Yes
Activity Tracking
No
Analytics
Yes
Asset Tracking
Yes
Data Collection
Yes
Data Synchronization
Yes
Data Visualization
Yes
ETL
Yes
Multiple Data Sources
Yes
Performance Analysis
Yes
Real-Time Analytics
Yes
Real-Time Data
Yes
Real-Time Monitoring
Yes
Status Tracking
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
Yes
Data Mining
Yes
Demand Forecasting
Yes
For Education
Yes
For Healthcare
Yes
Modeling & Simulation
Yes
Sentiment Analysis
Yes
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
Yes
Email Reports
Yes
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
Yes
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No