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Description
QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.
Description
Rubikon’s Digital Banking encompasses a comprehensive collection of interconnected solutions that empower financial institutions to deliver banking services through various electronic platforms, such as ATMs, point-of-sale systems, online banking, mobile apps, and SMS, granting customers the ability to access their banking needs securely from virtually anywhere at any moment. This suite offers a versatile structure that facilitates credit applications and encompasses both retail and corporate lending, covering aspects such as loan origination, setup, repayment scheduling, disbursement, lifecycle management, penalty processing, and the oversight of delinquency and overdue accounts. Additionally, it plays a crucial role in identifying non-performing assets, managing provisions, monitoring customer and group limits, as well as supporting group lending, insurance, collateral management, and detailed reporting. All transactions and processes can be efficiently enabled and tracked through a customizable workflow and an externalized rules engine. The system also accommodates early payments, loan pre-closures, write-offs, and restructuring options, while enabling clients to easily transfer funds from their savings accounts to settle loan obligations. This extensive functionality ensures that financial institutions can meet diverse customer needs while maintaining robust operational efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1000.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QUALCO
Founded
1998
Country
Greece
Website
www.qualco.eu/
Vendor Details
Company Name
Neptune Software Group
Country
United Kingdom
Website
www.neptunesoftwaregroup.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring