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Average Ratings 402 Ratings

Description

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Description

Splashtop Autonomous Endpoint Management offers a solution driven by automation for endpoint management, aimed at assisting IT teams in the remote monitoring, security, patching, and management of endpoints while reducing the need for manual intervention. This solution delivers immediate insights into device health, automates the patching process for both system and third-party applications, and ensures compliance tracking in distributed settings. With the capability of secure remote access and real-time patch management, it works effectively alongside tools like Microsoft Intune to identify and address zero-day vulnerabilities swiftly. Centralized dashboards present a comprehensive view of inventory, security metrics, and endpoint conditions, enabling IT teams to proactively resolve issues before they affect end users while ensuring adherence to crucial regulations such as ISO/IEC 27001, SOC 2, GDPR, HIPAA, and PCI. Furthermore, AEM streamlines routine operations, such as patch deployment and system updates, thereby liberating IT personnel from monotonous tasks and empowering them to focus on more complex challenges. Overall, this advanced endpoint management solution not only enhances efficiency but also fortifies the security landscape of an organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Bitdefender GravityZone No 
ConnectWise PSA Yes 
Control D Yes 
CrowdStrike Falcon No 
Datto RMM Yes 
Datto Workplace Yes 
Freshdesk No 
Freshservice No 
Hudu Yes 
Jira No 
Microsoft Teams No 
OpenText Core DNS Protection Yes 
OpenText Core Endpoint Protection Yes 
PagerDuty Yes 
ScalePad Lifecycle Manager Yes 
SentinelOne Singularity No 
Slack Yes 
Spiceworks IT Help Desk No 
Splashtop Remote Support No 

Integrations

Zendesk Yes 
Bitdefender GravityZone Yes 
ConnectWise PSA No 
Control D No 
CrowdStrike Falcon Yes 
Datto RMM No 
Datto Workplace No 
Freshdesk Yes 
Freshservice Yes 
Hudu No 
Jira Yes 
Microsoft Teams Yes 
OpenText Core DNS Protection No 
OpenText Core Endpoint Protection No 
PagerDuty No 
ScalePad Lifecycle Manager No 
SentinelOne Singularity Yes 
Slack No 
Spiceworks IT Help Desk Yes 
Splashtop Remote Support Yes 

Pricing Details

$27/month
Starts from $27 per month, until 20 endpoints. Tier-based discounts will be applied.
Free Trial Yes 
Free Version No 

Pricing Details

Less than $1/endpoint/month
Simple, tier-based pricing scaled to your exact endpoint count. Pay monthly or choose annual billing to save 16%.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MMSOFT Design

Founded

2011

Country

Ireland

Website

www.pulseway.com/

Vendor Details

Company Name

Splashtop

Founded

2006

Country

United States

Website

www.splashtop.com/products/autonomous-endpoint-management/product

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis No 
Server Performance Yes 
Trace Individual Transactions Yes 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration No 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data No 
JCL Management No 
Multi-Platform Yes 
Multi-User Yes 
Power Management Yes 
Sarbanes-Oxley Compliance No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) Yes 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis Yes 
Network Monitoring Yes 

Patch Management

Alerts/Notifications Yes 
Automatic Approval No 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

Product Features

Autonomous Endpoint Management (AEM)

Splashtop Autonomous Endpoint Management (AEM) empowers IT teams to streamline routine operations and maintain the security, currency, and compliance of endpoints, all through the Splashtop platform. - Automation driven by policy: set rules once, implement them across various groups, and customize for specific devices - Automated patch management: scan, approve, and schedule the installation of OS and third-party updates at your convenience - Intelligent notifications: receive alerts about issues, with options for automatic resolution - AI-enhanced CVE analysis: prioritize the vulnerabilities that are most critical - Seamless security deployment: roll out EDR agents such as CrowdStrike Falcon and SentinelOne using endpoint security protocols - Task scheduling: execute scripts and commands across multiple endpoints simultaneously Achieve real-time oversight and complete visibility with AI-driven automation. Experience Splashtop AEM for free or arrange a demonstration.

Endpoint Management

Splashtop Autonomous Endpoint Management (AEM) provides IT teams with a streamlined solution for maintaining the security, compliance, and updates of Windows and Mac endpoints through a unified dashboard. - **Automated Patching**: Seamlessly manage operating system and third-party updates with customizable approval processes and scheduling options. - **Policy Management**: Establish group-wide regulations while allowing specific device exceptions. - **Vulnerability Analysis**: Leverage AI-driven insights on CVEs to prioritize necessary fixes effectively. - **Asset Inventory**: Generate comprehensive reports on both hardware and software for compliance audits. - **Software Oversight**: Install updates, enforce configurations, and remove potentially harmful applications directly from the inventory interface. - **Notifications and Tasks**: Receive alerts on emerging issues and execute tasks across various endpoints efficiently. - **Enhanced Security**: Oversee Splashtop Antivirus or integrate EDR solutions from providers like CrowdStrike, SentinelOne, or Bitdefender. - **Microsoft Intune Integration**: Achieve greater visibility and management of software updates alongside Microsoft Intune. Experience the benefits of Splashtop AEM with a free trial or by scheduling a demonstration.

IT Management

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to maintain the security, compliance, and up-to-date status of endpoints through a single interface. - Streamline the patching process for both operating systems and third-party applications on Windows and macOS, covering essential software such as Chrome, Zoom, and Adobe. - Manage the deployment of patches using policy-driven approaches, including version approvals, update cycles, and planned installation times. - Set priorities based on operating system, CVE severity levels, or device categorization, with reports that ensure compliance readiness. - Keep track of the health and alerts of endpoints via a centralized dashboard. - Enhance your security measures with Splashtop Antivirus (backed by Bitdefender) or EDR/MDR solutions from CrowdStrike, SentinelOne, and Bitdefender. - Seamlessly connect with platforms like Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams, or leverage open APIs for integration. - Augment Microsoft Intune by gaining greater visibility and control over software updates. Experience Splashtop AEM at no cost or arrange a demonstration today.

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Patch Management

Splashtop Autonomous Endpoint Management (AEM) streamlines the patching process for both Windows and macOS systems through a unified dashboard, ensuring updates for the operating systems as well as third-party applications like Chrome, Zoom, and Adobe are efficiently managed. - Policy-driven automation: establish guidelines based on operating system, CVE severity, or device categories - Rollout control: give your approval for patches prior to installation, including specific KB updates, utilizing update rings and version approvals - Customizable scheduling: choose to scan daily, weekly, or monthly, and schedule the installation of approved updates separately - Inheritance and exceptions: implement group policies widely while providing the option to customize settings for individual devices - Result tracking: keep an eye on patch status, address any failed updates, and generate compliance-ready reports Transition away from tedious, individual machine updates to a standardized, traceable process. Explore Splashtop AEM for free or arrange a demonstration.

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans No 
Compliance Management No 
Custom Patches No 
Dashboard No 
Network Wide Management No 
Patch Prioritization No 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning No 

RMM

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to oversee and control Windows and Mac devices proactively through a centralized interface. - Customizable notifications: Monitor system health, software installations, memory consumption, and more via the web dashboard or email alerts, featuring intelligent actions for automatic resolutions. - Command execution and scheduling: Execute or plan commands, scripts, system reboots, and mass deployments across numerous endpoints simultaneously. - Asset reporting: Access, compare, and export hardware and software data snapshots for auditing and compliance purposes. - Integrated dashboard: Track alerts, tasks, security threats, and update statuses all in one convenient location. - Automated patching and protection: Streamline OS and third-party updates, as well as incorporate antivirus or endpoint detection and response solutions. - Remote connectivity: Gain unattended access to Windows, Mac, Linux machines, servers, and virtual machines. Discover how Splashtop AEM stands out as a cost-effective remote monitoring and management solution by taking advantage of a free trial or arranging a demonstration.

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Alternatives

Alternatives