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Description

Process serving involves numerous elements that must be considered when selecting appropriate software. Essential features such as GPS tracking, collaboration tools, and customizable affidavits are vital for contemporary process service software. It is important to evaluate your workflow and identify what is necessary for efficient task completion. Moreover, modern software that streamlines your workflow by eliminating unnecessary steps can be a valuable time-saver. Given that process servers handle sensitive legal data and payment information, ensuring the security of this software is paramount to prevent unauthorized access. It is imperative to choose process server software with bank-level encryption features. Moreover, server-side encryption and private URLs are fundamental requirements for any reliable process service software. In addition to security, regular data backups are essential to safeguard against data loss. Ultimately, the term "availability" encompasses various interpretations in the context of process server software, highlighting the need for comprehensive support and reliability. Choosing software that meets all these criteria will greatly enhance operational efficiency and safeguard sensitive information.

Description

The world's leading authority on case management systems has developed a software dedicated to skip tracing. TraceEngine will make skip tracing faster, easier, and more efficient. It is powered by PoloniousEngine, and benefits from the 20 years of experience with world-class investigation and system delivery software. Cloud-based hosting and security is taken care of and you can be up and running within 10 minutes. Your first 30 days are free. You can get our ongoing support at $165 per month. There are no contracts and you can cancel any time. TraceEngine has powerful features designed specifically for skip tracing, allowing you to manage more cases and generate additional business. You can easily assign cases to investigators using a simple search and select tool. If the details are not in the system, a widget will appear to allow you to add them.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServeManager Yes 

Integrations

ServeManager No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$165 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServeManager

Founded

2007

Country

United States

Website

www.processserversoftware.com

Vendor Details

Company Name

Polonious

Founded

2004

Country

Australia

Website

www.polonious-systems.com/cloud/traceengine/

Product Features

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

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