Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Video appointment? Phone consultation? With medical reminder software specifically designed for clinics, you can ensure that your patients remember everything about their appointment. Pomelo's Automated appointment reminders encourage patients to arrive on time by providing all the information they need. Providers can increase patient satisfaction and save staff time by providing all the information they need, including location details and instructions on what to do when they arrive. Providers can customize the software features to allow them to set the frequency at which patients receive reminders. They can prompt patients to confirm their appointment and update the appointment status directly within their EHR.
Description
WaitQ is an intuitive cloud-based platform designed for queue management that enhances the waiting experience and assists businesses in reducing customer loss due to prolonged waits and no-shows. Beyond merely managing waitlists, it also organizes appointments and RSVP guest lists, enabling businesses to effectively oversee the complete flow of customers—whether they arrive as walk-ins or have made prior bookings—from one cohesive platform. Customers can conveniently check in or schedule an appointment via a personalized public page, through their smartphones, or at a kiosk, and they can monitor their real-time status in a virtual waiting room without needing to download an app or create an account. As soon as it's their turn, notifications are dispatched through push, SMS, WhatsApp, or email, allowing customers to step away from a crowded entrance and wait in a more comfortable location. Additionally, the platform offers features such as floorplans and table management for restaurants, enhancing operational efficiency. Analytics provide insights into wait times, queue behaviors, and rates of no-shows over time, while the platform allows for custom branding at every interaction point, all without the need for app downloads or specialized hardware to purchase or maintain. This comprehensive approach not only streamlines customer management but also significantly improves overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Accuro EMR
No
Android
Yes
Apple iOS
Yes
Medesync
No
Odoo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pomelo Health
Founded
2012
Country
Canada
Website
www.pomelohealth.ca
Vendor Details
Company Name
WaitQ
Founded
2026
Country
Portugal
Website
waitq.app/
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
No
Recurring Appointments
No
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Medical Practice Management
Claims Management
No
E-Prescribing
Yes
EMR / EHR
No
HIPAA Compliant
No
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
No
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
Yes
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
No
Care Plans
No
Care Summaries
Yes
EHR-Agnostic
No
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
Yes
Secure Messaging
Yes
Video Consultations
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Pharmacy
Automatic Refills
No
Barcode Generation
No
Claims Management
No
Compounding
No
E-Prescribing
No
Electronic Signature
No
Forms Management
Yes
Insurance Processing
No
Inventory Management
No
Multi-Store Management
No
Online Refills
No
Pill Database
No
Pill Imaging
No
Point of Sale (POS)
No
Prescription Processing
No
Rx Image Scanning
No
Signature Capture
No
Queue Management
Appointment Scheduling
Yes
Calendar
No
Communication Tools
Yes
Contactless
Yes
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
Yes
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
Yes
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
Yes
For Medical Purposes
Yes
HIPAA Compliant
No
Multi-Provider Practice
Yes
Online Forms
Yes
Patient Queue Management
Yes
Practice Management
Yes
Remote Treatment Plans
Yes
Teleradiology
No
Video Conferencing
Yes
Vaccine Management
Adverse Reaction Reporting
Yes
Alerts / Notifications
Yes
Appointment Reminders
Yes
Billing
No
Communication Tools
Yes
Dose Tracking
Yes
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
Yes
Virtual Waiting Room
Yes
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
No
Dashboard
Yes
For Banks
No
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes