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Average Ratings 0 Ratings
Description
Why should trying on jeans be any different when shopping online compared to a mall? Online shoppers often fill their carts with various styles, fully aware that they will only be charged for what they choose to keep. This approach encourages buyers to experiment more, leading to increased purchases. The process from cart selection to order confirmation takes less than half a minute, eliminating the need for account creation or tedious sign-up procedures. Free shipping is a term every shopper loves, and with Try Before You Buy, deliveries are not only complimentary but also incredibly swift, sometimes arriving in as little as two hours and never exceeding a 24-hour wait. For Try@Home orders, a small delivery charge may apply. With this innovative option, customers only pay once they are satisfied that the item fits well and matches their style. The return process is convenient too; shoppers can simply leave unwanted items behind or hand them off to our delivery personnel. We handle the returns efficiently, ensuring that they are ready for the next customer in line. This seamless experience not only boosts confidence in online shopping but also enhances customer satisfaction overall.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$ 97 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pixibo
Founded
2016
Country
Singapore
Website
wearepixibo.com
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management