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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PatientPal streamlines and standardizes a contactless experience for both healthcare providers and patients, covering everything from appointment scheduling to final payment processing. Our Robotic Process Automation interacts with your EMR in a way that mimics human behavior, enabling seamless front desk automation without requiring changes to your existing systems. The entire integration of PatientPal can be achieved in just a few days, rather than dragging out for weeks or months. By simplifying the most challenging aspects of managing your healthcare practice, PatientPal allows you to eliminate your collections list, reduce errors, and provide a modern experience for both patients and staff. Staff members can quickly become proficient with PatientPal, as no lengthy training sessions are necessary. Unlike other systems that can drastically alter your current workflows and confuse both staff and patients, PatientPal prioritizes clarity and ease. Confusion and dissatisfaction among patients can lead to frustration within your practice. PatientPal was developed by individuals who have experienced the hassle of forgetting their insurance card during a medical visit. We understand the importance of a smooth and efficient process in healthcare, making it our mission to enhance the overall experience for everyone involved.

Description

An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

Integrations

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Demo for Pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PatientPal

Founded

2017

Country

United States

Website

patientpal.com

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Product Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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