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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

PTC Warranty is an advanced warranty management solution that streamlines and automates the management of warranty claims, supplier recovery, and parts ordering. Designed for businesses in industries like automotive, manufacturing, and consumer electronics, the platform helps reduce warranty costs, minimize revenue leakage, and enhance operational efficiency. PTC Warranty offers powerful analytics and reporting tools to provide insights into warranty trends, helping businesses make data-driven decisions to improve service delivery. With capabilities such as automated claim validation, improved product returns processes, and seamless integration with enterprise systems, it enhances both the customer experience and the company's bottom line. The solution also helps businesses recover warranty costs more efficiently, making it a key tool in boosting profitability and service quality.

Description

Viaduct harnesses its proprietary AI technology to uncover concealed patterns within intricate time series data, allowing asset manufacturers and operators to convert this data into reduced warranty expenditures, minimized downtime, and enhanced customer satisfaction. By detecting anomalies weeks or even months ahead of standard warranty evaluations, Viaduct autonomously differentiates impacted groups based on variables including production batch, assembly line, operational cycle, and environmental conditions. The platform consolidates all connected asset information into a single, organized interface, facilitating automated problem identification, expedited investigations, and forecasting of asset-related risks. By leveraging Viaduct's capabilities, manufacturers and operators can decrease warranty costs by pinpointing underlying quality issues significantly earlier than traditional methods, achieving an average reduction in warranty expenses of 12%. Additionally, they experience a 23% decline in unexpected downtime through AI-based failure prediction and prevention strategies, while also creating tailored maintenance schedules for each asset to optimize performance and reliability. This comprehensive approach not only streamlines operations but also fosters continuous improvement in asset management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/ptc-warranty

Vendor Details

Company Name

Viaduct

Country

United States

Website

www.viaduct.ai/

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Alternatives

Intelli Warranty Reviews

Intelli Warranty

Intellinet Systems

Alternatives

Intelli Warranty Reviews

Intelli Warranty

Intellinet Systems