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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OrderPort serves as a comprehensive platform tailored for wineries and similar beverage producers like cideries, merging various functionalities into a cohesive system. This innovative tool encompasses point-of-sale, ecommerce, wine-club and subscription management, reservations for tasting rooms, customer relationship management, marketing through email and SMS, payment processing, shipping and fulfillment, alongside reporting and analytics, effectively eliminating the need for disparate software or spreadsheets. The point-of-sale system is designed to accommodate the specific workflows of wineries, facilitating tasting-room sales, handling split checks and tabs, managing wine-club memberships, and seamlessly integrating with inventory, club orders, shipping, and CRM systems. Additionally, the ecommerce feature offers a fully responsive and branded online store, allowing customers to purchase wine, enroll in wine clubs, manage their subscriptions, and checkout using saved payment information, all while ensuring real-time synchronization with the POS, inventory, and club details. By streamlining these diverse operations, OrderPort enhances efficiency and provides a better customer experience. As a result, wineries can focus more on their core business rather than juggling multiple tools and processes.

Description

With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$150 per month
Free Trial No 
Free Version Yes 

Pricing Details

$450 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OrderPort

Founded

2002

Country

United States

Website

orderport.net

Vendor Details

Company Name

Missing Link Networks

Website

www.missinglink.net

Product Features

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management No 
Order Management No 
Point of Sale (POS) No 
Production Tracking No 
Vineyard Management No 
Wine Club Management No 

Product Features

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management Yes 
Order Management No 
Point of Sale (POS) Yes 
Production Tracking No 
Vineyard Management No 
Wine Club Management Yes 

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