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Description
OrderPort serves as a comprehensive platform tailored for wineries and similar beverage producers like cideries, merging various functionalities into a cohesive system. This innovative tool encompasses point-of-sale, ecommerce, wine-club and subscription management, reservations for tasting rooms, customer relationship management, marketing through email and SMS, payment processing, shipping and fulfillment, alongside reporting and analytics, effectively eliminating the need for disparate software or spreadsheets. The point-of-sale system is designed to accommodate the specific workflows of wineries, facilitating tasting-room sales, handling split checks and tabs, managing wine-club memberships, and seamlessly integrating with inventory, club orders, shipping, and CRM systems. Additionally, the ecommerce feature offers a fully responsive and branded online store, allowing customers to purchase wine, enroll in wine clubs, manage their subscriptions, and checkout using saved payment information, all while ensuring real-time synchronization with the POS, inventory, and club details. By streamlining these diverse operations, OrderPort enhances efficiency and provides a better customer experience. As a result, wineries can focus more on their core business rather than juggling multiple tools and processes.
Description
With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$150 per month
Free Trial
Free Version
Pricing Details
$450 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OrderPort
Founded
2002
Country
United States
Website
orderport.net
Vendor Details
Company Name
Missing Link Networks
Website
www.missinglink.net
Product Features
Winery
Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management
Product Features
Winery
Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management