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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Cloud-based omnichannel retail solutions create remarkable cross-channel experiences for customers. By optimizing operations, you can lower expenses, boost efficiency, empower employees, and elevate customer service. Design impactful physical and digital shopping environments by gaining a real-time understanding of your customers’ behaviors and requirements throughout their journey. Equip your store associates with comprehensive insights into customer preferences through advanced and adaptable POS systems. Ensure outstanding customer support while keeping track of order shipments and their statuses. Additionally, provide your associates with tools to enhance customer satisfaction both before and after purchases. With immediate access to precise inventory information, you can streamline in-store processes and procedures effectively. Enable your store associates with powerful point-of-service capabilities that enhance customer interactions. Furthermore, mobile-enabled solutions provide the shopping experiences that today’s customers anticipate, complete with inventory visibility and customer insights. This holistic approach is essential for retailers aiming to stay competitive in a rapidly evolving market.

Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle MICROS POS
Oracle Retail
Samsung Pay
Scandit

Integrations

Apple Pay
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle MICROS POS
Oracle Retail
Samsung Pay
Scandit

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Country

United States

Website

www.oracle.com/retail/omnichannel/#rc30p1

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Product Features

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Product Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Alternatives

Alternatives