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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Instead of treating all patients as if they need the same level of care, Oracle Health Workforce Management utilizes a combination of outcomes, interventions, and observations to formulate a tailored workload calculation specific to each patient's health status. The system consistently monitors the anticipated admission, discharge, transfer, and workload demands against existing staffing schedules. This allows managers to swiftly recognize areas of overstaffing or understaffing and make proactive adjustments as necessary. Additionally, for the staff that are on duty, Oracle Health Workforce Management fosters fair patient assignments by aligning the most suitable and available caregivers with each patient, considering factors such as staff qualifications, continuity of care, individual patient requirements, and expected care transitions. The process of discharge planning is initiated right at the time of admission, ensuring a smooth transition for patients when the time comes. This strategic approach enhances both patient care and operational efficiency within healthcare facilities.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackpile

Integrations

Stackpile

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/health/clinical-operations/workforce-resource-planning/

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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