Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Instead of treating all patients as if they need the same level of care, Oracle Health Workforce Management utilizes a combination of outcomes, interventions, and observations to formulate a tailored workload calculation specific to each patient's health status. The system consistently monitors the anticipated admission, discharge, transfer, and workload demands against existing staffing schedules. This allows managers to swiftly recognize areas of overstaffing or understaffing and make proactive adjustments as necessary. Additionally, for the staff that are on duty, Oracle Health Workforce Management fosters fair patient assignments by aligning the most suitable and available caregivers with each patient, considering factors such as staff qualifications, continuity of care, individual patient requirements, and expected care transitions. The process of discharge planning is initiated right at the time of admission, ensuring a smooth transition for patients when the time comes. This strategic approach enhances both patient care and operational efficiency within healthcare facilities.
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/health/clinical-operations/workforce-resource-planning/
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Product Features
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
Yes
No-Show Tracking
No
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
No
Physician Management
Yes
Recurring Appointments
No
Self Service Portal
Yes
Staff Scheduling
No
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No