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Description
Instead of treating all patients as if they need the same level of care, Oracle Health Workforce Management utilizes a combination of outcomes, interventions, and observations to formulate a tailored workload calculation specific to each patient's health status. The system consistently monitors the anticipated admission, discharge, transfer, and workload demands against existing staffing schedules. This allows managers to swiftly recognize areas of overstaffing or understaffing and make proactive adjustments as necessary. Additionally, for the staff that are on duty, Oracle Health Workforce Management fosters fair patient assignments by aligning the most suitable and available caregivers with each patient, considering factors such as staff qualifications, continuity of care, individual patient requirements, and expected care transitions. The process of discharge planning is initiated right at the time of admission, ensuring a smooth transition for patients when the time comes. This strategic approach enhances both patient care and operational efficiency within healthcare facilities.
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
API Access
Has API
API Access
Has API
Integrations
Stackpile
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/health/clinical-operations/workforce-resource-planning/
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring