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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Oracle AI Agent Studio is an all-encompassing platform integrated within the Oracle Fusion Cloud Applications Suite, designed for customers and partners to develop, enhance, deploy, and oversee AI agents and their teams throughout the organization. Offered at no extra charge, this studio features user-friendly tools such as advanced testing capabilities, thorough validation processes, and inherent security measures, which support the tailoring of AI agents to meet intricate business demands and boost efficiency. Among its notable attributes are a library of agent templates with readily available models and natural language prompts tailored for diverse business situations, the orchestration of agent teams to synchronize efforts between multiple agents and human collaborators on complex projects, as well as agent extensibility that enables the customization of more than 50 pre-packaged Oracle Fusion Applications AI agents by incorporating documents, tools, prompts, or APIs to fulfill specific industry and business needs. Furthermore, the platform not only simplifies the creation of AI solutions but also empowers organizations to adapt swiftly to evolving market conditions and customer expectations.

Description

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Leexi
Llama
My DSO Manager
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Super Intern
Webex Contact Center
WhatsApp

Integrations

Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Leexi
Llama
My DSO Manager
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Super Intern
Webex Contact Center
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/applications/fusion-ai/ai-agents/

Vendor Details

Company Name

Webex

Founded

1995

Country

United States

Website

www.webex.ai/ai-agent.html

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