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Average Ratings 0 Ratings
Description
Oracle AI Agent Studio is an all-encompassing platform integrated within the Oracle Fusion Cloud Applications Suite, designed for customers and partners to develop, enhance, deploy, and oversee AI agents and their teams throughout the organization. Offered at no extra charge, this studio features user-friendly tools such as advanced testing capabilities, thorough validation processes, and inherent security measures, which support the tailoring of AI agents to meet intricate business demands and boost efficiency. Among its notable attributes are a library of agent templates with readily available models and natural language prompts tailored for diverse business situations, the orchestration of agent teams to synchronize efforts between multiple agents and human collaborators on complex projects, as well as agent extensibility that enables the customization of more than 50 pre-packaged Oracle Fusion Applications AI agents by incorporating documents, tools, prompts, or APIs to fulfill specific industry and business needs. Furthermore, the platform not only simplifies the creation of AI solutions but also empowers organizations to adapt swiftly to evolving market conditions and customer expectations.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Leexi
Llama
My DSO Manager
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Leexi
Llama
My DSO Manager
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/applications/fusion-ai/ai-agents/
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html