Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Manufacturing Test & Repair Data can be used to increase internal efficiency, reduce warranty claims, and improve supply chain collaboration.
WATS is a Manufacturing Intelligence Solution for Electronics Manufacturers of all sizes, in the following industries: industrial electronics, consumer electronics and medical instrumentation.
WATS allows you to access global data from both your sub-contracted and internal manufacturing. Any test or repair data format. It allows you to quickly identify the most common failures and issues across multiple dimensions. True First Pass Yield for products and factories, revisions and test stations, OEE/CPK, dashboards++
WATS offers detailed test and repair data analytics as well as customizable alarming capabilities, operator interfaces and detailed test asset maintenance management. It also features a centralized distribution mechanism that distributes properties such a test software, unit firmware and MAC addresses.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Power BI
No
Tech Cloud ERP
No
TestStand
No
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
€249 / month
30 users, and approximately 1000 test reports analyzed per month. Scalable up to millions of reports analyzed every month.
See options on https://wats.com/pricing
See options on https://wats.com/pricing
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Virinco
Founded
1998
Country
Norway
Website
wats.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Data Management
Customer Data
Yes
Data Analysis
Yes
Data Capture
Yes
Data Integration
Yes
Data Migration
Yes
Data Quality Control
Yes
Data Security
Yes
Information Governance
Yes
Master Data Management
Yes
Match & Merge
No
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
Yes
Dispatch Management
No
Inventory Control
Yes
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
No
Manufacturing
Accounting Integration
Yes
ERP
No
MES
Yes
MRP
No
Maintenance Management
Yes
Purchase Order Management
No
Quality Management
Yes
Quotes/Estimates
No
Reporting/Analytics
Yes
Safety Management
No
Shipping Management
No
Manufacturing Intelligence
Aggregation
Yes
Analysis
Yes
Contextualization
Yes
KPIs
Yes
Propagation
Yes
Visualization
Yes
Quality Management
Audit Management
No
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
Yes
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
Yes
Risk Management
No
Supplier Quality Control
Yes
Training Management
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
Yes
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
Yes
Report Export
Yes
Sales Reports
No
Scheduled / Automated Reports
Yes
SPC
Corrective Actions (CAPA)
Yes
Data Entry
Yes
Data Linking
Yes
Data Management
Yes
Excel Loader
Yes
Job Management
No
OPC Data Collection
Yes
Performance Metrics
Yes
Point-of-Production Analysis
Yes
Real Time Data Collection
Yes
Regulatory Compliance
Yes