Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Retail repair industry: Comprehensive point-of-sale, repair tracking, business management solution. RepairQ is focused on automating your daily operations. We are constantly adding new features and qualified partners to our platform. RepairQ offers Ticket and Repair Tracking and Inventory Management. It also provides Business Intelligence reporting and enhanced customer relationship management. Sign up for RepairQ today and get a free trial!
API Access
Has API
No
API Access
Has API
No
Integrations
Heartland Payment Processing
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Integrations
Heartland Payment Processing
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
$75 per month
Starting at $75, contact us for special promotions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
ServiceCentral Technologies
Founded
2007
Country
United States
Website
repairq.io
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Catalog Management
Catalog Creation
Yes
Content Library
No
Content Management
Yes
Cross Selling Functionality
No
Custom Product Attributes
No
Customizable Catalogs
Yes
Desktop Publishing
No
Pricing Management
Yes
Product Comparison
No
Search
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
Retail POS Systems
Barcode Scanning
Yes
Commission Management
Yes
Discount Management
Yes
Gift Card Management
No
Inventory Management
Yes
Loyalty Program Support
Yes
Pricing Management
Yes
Returns Tracking
Yes
Sales Tracking
Yes
Touch Screen
Yes
eCommerce
No