Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Introducing a straightforward and user-friendly cloud-based platform designed specifically for managing your repair business! With features that enable you to monitor repairs, generate work orders, create quotes, issue invoices, and handle follow-ups seamlessly, it's time to move away from cumbersome spreadsheets and paperwork. Focus more on engaging with your clients and expanding your enterprise with Repair Traq. Not only does Repair Traq streamline your processes, but it also keeps your clients informed through automated, personalized status update emails. You can generate your own Repair Tickets, Invoices, and communications, ensuring everything is tailored to your needs. Our Repair Modules are entirely customizable, fitting any repair-oriented business model, and we’re committed to supporting you through each phase of the process. Repair Traq stands as a versatile and easy-to-navigate tool for repair tracking, suitable for various service-based industries, and enhances efficiency by allowing you to store work orders, quotes, and invoices in a highly adaptable database. Embrace the future of repair business management with Repair Traq today!
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
$15 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Upland Consulting Group
Country
United States
Website
www.repairtraq.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
No