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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

Repair Karte is an online management tool designed specifically for repair shops and retail counters. It streamlines the process of managing customer and item intake by transforming them into repair tickets that capture reported issues, estimates, due dates, storage locations, and current work status. Businesses can efficiently communicate with customers through email updates, request approval for estimates, and offer a dedicated repair-status webpage. The software facilitates various payment options, including deposits, checkout, cash, card, or split payments, as well as features like register closing, parts inventory management, repair tags, and the generation of estimates, invoices, and receipts. It also accommodates workflows such as mail-in job management, scheduling on-site services, and the ability to import existing records from spreadsheet files. Repair Karte caters to a diverse range of businesses that repair items like electronics, instruments, watches, footwear, bicycles, cameras, appliances, eyewear, and clothing. The application is accessible through any web browser, eliminating the need for local software installation. For users who opt for the free plan, there is a cap of 100 repairs per month, whereas those who choose paid plans can benefit from increased repair limits and access to a broader array of features. This flexibility makes Repair Karte an appealing choice for both small and larger repair operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

LINE No 
Stripe No 

Integrations

LINE Yes 
Stripe Yes 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Pricing Details

$25/shop/month
Free plan: up to 100 repairs per month and 1 staff login, with no time limit. Standard: $25 per shop per month or $250 per year. Pro: $49 per shop per month or $490 per year. New accounts receive Pro features for 30 days, then move to Free unless a paid plan is chosen.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

Repair Karte

Founded

2026

Country

Japan

Website

repairkarte.com/en

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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