Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Phonilab offers a comprehensive solution tailored for managing repair shops with features including QualiRépar, sales tracking, invoicing, online quotes, subscription management, insurance certificate handling, vehicle purchases, expense tracking, VAT management, inventory control, calendar scheduling, SMS marketing, and social media review prompts, along with notifications via SMS, WhatsApp, and email. By utilizing Phonilab, you can effectively showcase your skills and cultivate customer loyalty, adeptly handle online quote requests from various platforms, boost your revenue through SMS marketing and remote quoting solutions, automate the reimbursement process for QualiRépar, and streamline your financial tracking, including turnover, cash flow, profit margins, and accounting reports. The platform not only enhances operational efficiency but also opens up new avenues for customer engagement and revenue growth. With Phonilab, you can focus on what truly matters: delivering exceptional service while managing your business seamlessly and effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Free Version
Pricing Details
$45/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Phonilab
Founded
2001
Country
France
Website
www.phonilab.fr
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management