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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

Comprehensive management of tools, serial assets, gages, shelf life products, and MRO items is essential for medium to large corporations with multiple locations, offering a feature-rich and adaptable solution presented in a user-friendly format. This system is straightforward to implement and requires no annual licensing fees, making it accessible for companies that manufacture, fabricate, assemble, or maintain equipment, as they need to manage a diverse inventory of items effectively. While striving to maintain lower inventory levels, prevent critical stock shortages, minimize overnight shipments, and ensure high service quality for employees, organizations can benefit significantly from PC-TOOLCRIB. This platform boasts numerous features, with only a selection able to be highlighted here; an online demonstration from SYS-CON can reveal many additional capabilities and illustrate how to streamline your management processes. Furthermore, the tool management system also facilitates repairs and calibrations, whether performed in-house or outsourced, alongside managing work orders and associated costs, ensuring a holistic approach to inventory and service needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$185 one-time fee
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

SY-CON Systems

Website

www.syconsystems.com/PCTMain.htm

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Product Features

Tool Management

Calibration Management
Fixed Asset Management
Issue & Return Management
Job Costing
Maintenance Scheduling
Order Management
Tool Kitting

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