Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Comprehensive management of tools, serial assets, gages, shelf life products, and MRO items is essential for medium to large corporations with multiple locations, offering a feature-rich and adaptable solution presented in a user-friendly format. This system is straightforward to implement and requires no annual licensing fees, making it accessible for companies that manufacture, fabricate, assemble, or maintain equipment, as they need to manage a diverse inventory of items effectively. While striving to maintain lower inventory levels, prevent critical stock shortages, minimize overnight shipments, and ensure high service quality for employees, organizations can benefit significantly from PC-TOOLCRIB. This platform boasts numerous features, with only a selection able to be highlighted here; an online demonstration from SYS-CON can reveal many additional capabilities and illustrate how to streamline your management processes. Furthermore, the tool management system also facilitates repairs and calibrations, whether performed in-house or outsourced, alongside managing work orders and associated costs, ensuring a holistic approach to inventory and service needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
SY-CON Systems
Website
www.syconsystems.com/PCTMain.htm
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Tool Management
Calibration Management
Yes
Fixed Asset Management
Yes
Issue & Return Management
Yes
Job Costing
Yes
Maintenance Scheduling
Yes
Order Management
Yes
Tool Kitting
Yes