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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

Comprehensive management of tools, serial assets, gages, shelf life products, and MRO items is essential for medium to large corporations with multiple locations, offering a feature-rich and adaptable solution presented in a user-friendly format. This system is straightforward to implement and requires no annual licensing fees, making it accessible for companies that manufacture, fabricate, assemble, or maintain equipment, as they need to manage a diverse inventory of items effectively. While striving to maintain lower inventory levels, prevent critical stock shortages, minimize overnight shipments, and ensure high service quality for employees, organizations can benefit significantly from PC-TOOLCRIB. This platform boasts numerous features, with only a selection able to be highlighted here; an online demonstration from SYS-CON can reveal many additional capabilities and illustrate how to streamline your management processes. Furthermore, the tool management system also facilitates repairs and calibrations, whether performed in-house or outsourced, alongside managing work orders and associated costs, ensuring a holistic approach to inventory and service needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

SY-CON Systems

Website

www.syconsystems.com/PCTMain.htm

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Tool Management

Calibration Management Yes 
Fixed Asset Management Yes 
Issue & Return Management Yes 
Job Costing Yes 
Maintenance Scheduling Yes 
Order Management Yes 
Tool Kitting Yes 

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