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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our initial generation of server-based practice management and electronic health record software has a rich history. The journey began in the 1980s, a decade marked by Michael Jordan's rise in professional basketball, Bruce Springsteen's dominance on the airwaves, the iconic "Back to the Future" hitting theaters, and the launch of OfficeMate®. Introduced in 1985, OfficeMate revolutionized the eye care sector by providing an effective means to manage practice operations. The introduction of VSP® Integration in 2008 marked a significant milestone, as it allowed many practices to step into a nearly paperless environment for the first time. With the advent of ExamWRITER®, exam documentation saw remarkable enhancements, setting a new benchmark for electronic health record technology within the eye care field. This technology aims to streamline tasks like verifying patient eligibility more swiftly, minimizing human errors, and facilitating automatic updates, thereby simplifying life for practitioners. As the landscape of security, regulations, and technology continues to shift, we have consistently ensured that both OfficeMate and ExamWRITER remain compliant while broadening our offerings in practice technology to meet evolving needs. Ultimately, our commitment to innovation reflects our dedication to enhancing the efficiency of eye care practices.

Description

An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Birdeye
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio
Weave

Integrations

Amazon Web Services (AWS)
Birdeye
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio
Weave

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Demo for Pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eyefinity

Website

www.eyefinity.com/products/solutions/officemate-examwriter.html

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Product Features

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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