Service Center
4.7 out of 5 starsAverage Ratings 123 Ratings
Average Ratings 0 Ratings
Description
Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.
Description
Supa is an innovative AI-driven operations platform specifically designed for behavioral health providers, seamlessly integrating front-desk automation, ambient clinical documentation, and revenue cycle management processes. Its intelligent agents efficiently manage tasks such as eligibility verification, benefit checks, claims review and submission, payer follow-up, denial handling, and payment posting, all while working within the existing software utilized by the practice. For more intricate cases, billing specialists are available to provide expert support, and practices have the flexibility to adopt tailored workflows or opt for comprehensive revenue cycle operations. Supa is compatible with various behavioral health electronic health record (EHR) and practice management systems, enabling providers to maintain their familiar systems without disruption. The platform primarily caters to outpatient mental health environments, and its revenue cycle service fees typically range from 4% to 6% of collections, with variations depending on the specific practice. Additionally, Supa extends a complimentary, no-obligation audit of previously paid claims, serving as a valuable initial assessment tool for potential clients to gauge the effectiveness of their current processes. By offering this free audit, Supa demonstrates its commitment to helping providers optimize their revenue cycle management and improve operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ICANotes
Yes
Valant Behavioral Health EHR
Yes
Accord eHR
Yes
Accuro EMR
Yes
AirStrip ONE EMR
Yes
Apollo PT Practice Management Software
Yes
Chameleon EMR
Yes
ChiroSpring
Yes
CureMD Practice Management Software
Yes
ECLIPSE
Yes
Integrations
ICANotes
Yes
Valant Behavioral Health EHR
Yes
Accord eHR
No
Accuro EMR
No
AirStrip ONE EMR
No
Apollo PT Practice Management Software
No
Chameleon EMR
No
ChiroSpring
No
CureMD Practice Management Software
No
ECLIPSE
No
Pricing Details
$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Trial
Yes
Free Version
Yes
Pricing Details
Outpatient mental-health RCM typically costs 4–6% of collections, depending on the practice. SUD treatment facility pricing is typically 3–8% of collections, depending on volume. Pricing scales with collections rather than clinician seats, with no license or setup charge. A free, no-commitment audit of paid claims is available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Office Ally
Founded
2000
Country
United States
Website
cms.officeally.com/lp/service-center
Vendor Details
Company Name
Supa
Country
United States
Website
heysupa.com
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
Yes
Compliance Management
No
Customer Management
No
Electronic Claims
Yes
Forms Management
No
Paper-Based Claims
Yes
Payor Management
Yes
Policy Administration
No
EDI
AS2 Applications
No
AS2 Specification Compliance
No
Archiving & Retention
No
Certificate Management
No
Configuration Data Searching
No
Data Format Translator
No
Flexible Licensing
No
Full Logging
No
Labeling
No
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Medical Billing
Claims Processing
Yes
Claims Scrubbing
Yes
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
No
Patient Eligibility Checks
Yes
Practice Management
No
Quotes/Estimates
No
Remittance Advice
Yes
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
No
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
No
Multi-Physician
No
Patient Billing
No
Patient Portal
No
Patient Records
No
Patient Registration
No
Patient Scheduling
No
Physician Scheduling
No
Revenue Cycle Management
Accounts Receivable
Yes
Claims Management
Yes
Collections Management
Yes
EHR/EMR Integration
Yes
For Healthcare
Yes
ICD-10 Compliance
Yes
Insurance Verification
Yes
Medical Billing
Yes
Patient Portal
No
Patient Registration
No
Patient Scheduling
No
Payment Processing
Yes
Product Features
Medical Billing
Claims Processing
No
Claims Scrubbing
No
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
No
Patient Eligibility Checks
No
Practice Management
No
Quotes/Estimates
No
Remittance Advice
No
Revenue Cycle Management
Accounts Receivable
No
Claims Management
No
Collections Management
No
EHR/EMR Integration
No
For Healthcare
No
ICD-10 Compliance
No
Insurance Verification
No
Medical Billing
No
Patient Portal
No
Patient Registration
No
Patient Scheduling
No
Payment Processing
No
