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Description
NexusNETVIEW stands out as the premier platform for communication service providers, offering unparalleled scalability and reliability in real-time monitoring, analytics, and automation for services and applications. It enables immediate presentation of end-to-end data, facilitating quicker decision-making and enhancing customer journey management and orchestration. Users can effortlessly drill down from comprehensive service and application performance metrics to the minutiae of individual data bits and bytes in three clicks or fewer. Its innovative dual mediation architecture supports limitless use cases, along with analytics and cost-effective customizations. With a legacy spanning over three decades, it has established itself as a reliable and independent data foundation, catering to needs such as billing, fraud prevention, customer support, international roaming, partner interconnect, and a variety of other applications, ultimately driving efficiency and improving service delivery. NexusNETVIEW continues to evolve, ensuring that communication service providers are equipped with the tools necessary for success in a rapidly changing digital landscape.
Description
Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.
API Access
Has API
No
API Access
Has API
No
Integrations
Devart ODBC Drivers
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nexus Telecom
Founded
1994
Country
Switzerland
Website
nexustelecom.com
Vendor Details
Company Name
Selcomm
Founded
2016
Country
Australia
Website
telcobilling.selcomm.net
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
Yes
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
No
Service Order System
No
VoIP
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
