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Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
Description
Torque360, a U.S.-based auto repair software company, offers an all-in one solution. It's a complete package that covers all aspects of auto repair garage management. It is feature-rich and includes:
- Invoicing
- Estimating
- Torque Payments
- Technician Portal
- Digital Vehicle Inspections
- Repair Scheduling
Torque360's work order management software is an excellent program. It allows service technicians and service advisors to stay on the same page, allowing them to work efficiently on customers' repair orders. You don't need to switch tabs. You can actually turn your inspections into estimates or invoices.
Our software makes it easy to enjoy seamless and smooth processes. You can track your business metrics. You can track your business metrics, including payments, invoices, and technician productivity. Everything is securely synchronized with the software.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Mailchimp
No
PayPal
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Stripe
No
Twilio
No
Xero
No
Integrations
Mailchimp
Yes
PayPal
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Stripe
Yes
Twilio
Yes
Xero
Yes
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Vendor Details
Company Name
Torque360
Founded
2021
Country
United States
Website
www.torque360.co
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
