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features
design
support

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Description

Ncontracts offers powerful risk management and compliance solutions for financial services companies. Founded in 2009 by a regulatory attorney with years of experience in the banking industry, we work with over 4,000 companies in all 50 states to manage risk and compliance. The Ncontracts suite of solutions covers every aspect of risk and compliance management, from strategic to tactical. Choose modules for your specific needs -- or build an integrated, comprehensive system that creates efficiencies across your organization.

Description

Since its launch in 1993, TENA’s SECONDLOOK Audit Software has consistently adapted to meet the growing complexities of the mortgage quality control landscape. This robust tool is not only customizable and scalable but also cost-effective, packed with thousands of prewritten inquiries to ensure compliance with federal laws, state regulations, and various agency lending or servicing standards. Whether you are engaged in lending, servicing, or both, SECONDLOOK Audit Software simplifies your quality control operations with user-friendly tools designed to effectively manage your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team ensure that all products and services remain aligned with the latest agency standards. Ongoing monitoring and analysis of statutory and regulatory changes, along with relevant interpretations, bulletins, and memoranda, guarantee that the software stays up-to-date. Any modifications that impact residential lending and servicing requirements are promptly integrated into the updates of the audit questions, ensuring users are always informed and compliant. This adaptability positions SECONDLOOK Audit Software as a vital resource for professionals navigating the intricate world of mortgage quality control.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now Yes 
Active Directory Yes 
Microsoft Entra ID Yes 

Integrations

ADP Workforce Now No 
Active Directory No 
Microsoft Entra ID No 

Pricing Details

Pricing varies by institution size and solution adoption.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ncontracts

Founded

2009

Country

United States

Website

www.ncontracts.com

Vendor Details

Company Name

TENA Companies

Founded

1982

Country

United States

Website

www.tenaco.com/secondlook-software/

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management Yes 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance No 
Surveys & Feedback Yes 
Version Control Yes 
Workflow / Process Automation Yes 

Contract Management

Buy Side (Suppliers) No 
Completion Tracking No 
Compliance Tracking Yes 
Contract Lifecycle Management Yes 
Electronic Signature Yes 
Full Text Search Yes 
Government Contracts No 
Pre-built Templates Yes 
Sell Side (Customers) No 
Specialty Contracts No 
Version Control Yes 
Workflow Management Yes 

Financial Risk Management

Compliance Management Yes 
Credit Risk Management Yes 
For Hedge Funds No 
Liquidity Analysis No 
Loan Portfolio Management No 
Market Risk Management No 
Operational Risk Management Yes 
Portfolio Management No 
Portfolio Modeling No 
Risk Analytics Benchmarks Yes 
Stress Tests No 
Value At Risk Calculation No 

Intranet

Activity / News Feed Yes 
Blogs No 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums No 
Employee Directory Yes 
Knowledge Management Yes 
Policy Management Yes 
Search Yes 
Wiki No 

Risk Management

Alerts/Notifications Yes 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management Yes 
IT Risk Management Yes 
Internal Controls Management Yes 
Legal Risk Management Yes 
Mobile Access No 
Operational Risk Management Yes 
Predictive Analytics No 
Reputation Risk Management Yes 
Response Management Yes 
Risk Assessment Yes 

Vendor Management

Audit Management Yes 
Contact Management Yes 
Customer Database No 
Self Service Portal No 
Supplier Master Data Yes 
Transaction History No 
Vendor Maintained Profiles Yes 
Vendor Managed Inventory No 
Vendor Performance Rating Yes 
Vendor Qualification Tracking Yes 

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

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