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Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Description

Citygate offers two web platforms, routeabus.com and edutecha.com, to enhance bus routing and educational planning. Routeabus.com stands out as the pioneering web-based portal dedicated to school bus routing. This platform empowers users to upload data regarding school facilities and student addresses, enabling them to utilize various tools offered by the system to efficiently generate optimized bus routes without the need for any desktop applications or local data storage. On the other hand, edutecha.com caters to school districts by facilitating student projections and redistricting processes. Its online tools enable the establishment of school boundaries while also allowing public feedback through a Google Map-based interface. Furthermore, routeAbus is equipped with geocoding capabilities, a robust routing engine, and access to a comprehensive national road database. Users can carry out all necessary functions to manage school locations, bus stops, and student assignments. This innovative system not only provides essential tools for designing bus routes and stops but is also the first web portal specifically tailored for geocoding and routing in the context of school bus operations, making it an invaluable resource for educational transportation planning.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Pricing Details

$49.99
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Vendor Details

Company Name

Citygate GIS

Country

United States

Website

routeabus.com

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Product Features

School Bus Routing

Dispatch Management
Driver Management
Field Trip Management
GPS Tracking
Parent Portal
Route Optimization
Scheduling
Student Information / Records
Territory Management

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