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Description
NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle.
Technical Architecture
• Cloud-hosted SaaS — no on-premise servers, no local installation requirements
• Native iOS and Android driver applications with offline-capable data sync
• Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time
• HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging
• Integrated VoIP and SMS gateways
Core Modules
• Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle.
• Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records.
• Driver Mobile App — Native iOS and Android applications.
• Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers,
• Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.
Description
PRZM is a digital platform designed to modernize the towing, impound, and auto salvage industry through data-driven workflows and automation. The system serves as a centralized operating platform for towing companies to manage dispatch operations, impound processing, fleet management, and billing. By consolidating these functions into a single application, PRZM helps towing businesses improve operational efficiency and reduce administrative overhead. The platform also provides insurers with real-time visibility into the status and location of vehicles from the moment they are towed. Through integrated data and AI-powered imaging analysis, PRZM enables insurers to evaluate vehicle damage and estimate loss values more accurately. The platform maintains detailed audit trails that track the chain of custody for each vehicle throughout the towing and impound process. PRZM also includes a marketplace that allows impound lots to sell vehicles directly to a network of buyers. This marketplace helps shorten claim cycle times and accelerate vehicle liquidation for insurers. Automated compliance tools and reporting features simplify regulatory processes and documentation. By connecting dispatch operations, insurance workflows, and vehicle marketplaces, PRZM creates a comprehensive digital infrastructure for the auto salvage economy.
API Access
Has API
API Access
Has API
Integrations
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
Integrations
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
Pricing Details
$49.99
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NEMT Cloud Dispatch
Founded
2009
Country
United States
Website
nemtclouddispatch.com
Vendor Details
Company Name
PRZM
Founded
2025
Country
United States
Website
goprzm.com
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing