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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Murphi serves as a comprehensive messaging and customer communication solution tailored for financial institutions such as banks, insurers, brokerages, and lenders. By allowing employees to interact with clients via WhatsApp through accessible workspaces on both web and mobile platforms, it enhances customer engagement while facilitating shared inboxes and team groups for efficient sales and support operations. This platform consolidates conversation histories and audit trails, implements user access and permission levels, and allows administrators to swiftly revoke access for departing team members while securely deleting cached data. Furthermore, it boasts features like reporting, analytics, conversation routing, search functionalities, and workflows to streamline processes related to customer onboarding, servicing, claims handling, lending, and investment communications. With options for either cloud or on-premises storage, Murphi is ideally suited for organizations looking to establish a more controlled and auditable approach to customer messaging. Its robust capabilities ensure that financial services providers can maintain compliance and enhance operational efficiency.

Description

The RA Platform consists of a variety of highly adaptable components designed for enterprise-scale, which enhance competitive edge and streamline operations for trading firms and liquidity providers. Serving as a robust messaging platform and a workflow configuration framework, it is essential to the electronic trading environment of financial institutions. The RA Platform is designed to be agnostic to both messaging protocols and asset classes, allowing it to effectively translate, enrich, and integrate message flows within the broader trading ecosystem. Notable characteristics include: • A flexible and user-friendly development framework • An intuitive configuration interface • Full compatibility with existing technology ecosystems • A resilient, high-availability architecture coupled with optimized messaging performance • Real-time monitoring capabilities for trading activities and infrastructure, ensuring optimal performance and responsiveness. Additionally, the platform's scalability allows for continued growth and adaptation as market demands evolve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

murphi.in

Founded

2021

Country

India

Website

murphi.in

Vendor Details

Company Name

Rapid Addition

Founded

2003

Country

United Kingdom

Website

rapidaddition.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Product Features

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Alternatives

Alternatives

Options Reviews

Options

Options Technology
Genesis Global Reviews

Genesis Global

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