Zendesk Explore
5.0 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 2 Ratings
Similar Products
-
CTMCTM is a cloud-based conversation analytics and lead management platform designed to connect marketing attribution with customer communications and sales outcomes. Formerly known as CallTrackingMetrics, the software provides call tracking, conversation intelligence, lead routing, and contact center functionality. Its call tracking technology uses dynamic number insertion to attribute incoming calls to specific advertising campaigns, keywords, websites, and marketing channels. The platform also tracks SMS conversations, website form submissions, and online chats to provide a consolidated view of customer engagement. AI-powered analytics automatically transcribe, summarize, score, and analyze conversations to identify customer sentiment, purchasing intent, and potential sales opportunities. CTM includes AI voice agents that can answer inbound calls, qualify prospects, schedule appointments, and route inquiries to appropriate team members. Workflow automation tools support lead distribution, customer follow-ups, notifications, and CRM updates based on configurable business rules. Its reporting capabilities include real-time dashboards, advertising ROI analysis, agent performance monitoring, and campaign attribution reports. CTM integrates with marketing, analytics, and CRM platforms through native integrations, APIs, webhooks, and customizable automation tools.
-
Code-Cube.ioCode-Cube.io is a comprehensive marketing observability solution that ensures the accuracy and reliability of tracking data across digital platforms. It continuously monitors tags, dataLayers, and conversion events to detect issues the moment they occur. By providing real-time alerts, the platform allows teams to quickly respond to tracking failures before they affect campaign performance or reporting accuracy. Its automated auditing capabilities remove the need for time-consuming manual QA processes, saving valuable resources. With features like Tag Monitor, users can oversee tag behavior across both client-side and server-side environments with full transparency. DataLayer Guard further strengthens data integrity by validating events, parameters, and values in real time. The platform helps businesses avoid wasted ad spend caused by incorrect or incomplete data signals. It also supports multi-domain tracking, ensuring consistency across complex digital ecosystems. Code-Cube.io is trusted by global brands to maintain high-quality marketing data at scale. Ultimately, it enables organizations to optimize performance and make confident, data-driven decisions.
-
PapirflyPapirfly delivers enterprise-ready software that transforms how global brands manage and create marketing content. Through advanced Digital Asset Management (DAM) and templated content creation capabilities, Papirfly enables teams to organize, control, and activate assets securely—across every format and region. Powering over 1 million users in 1,500+ leading organizations, including Mercedes-Benz, Mondelez, and Goldman Sachs, Papirfly helps brands scale creativity without losing control. Built on a modular SaaS framework, it connects asset storage, brand governance, and content production in one intuitive ecosystem. As part of the Papirfly Group—with Keepeek, Brandpad, and Adgistics—Papirfly continues to innovate for marketing teams that demand efficiency, consistency, and global brand excellence.
-
TrafficGuardWith TrafficGuard, you can put an end to the worry of polluted traffic disrupting your campaign success. Our advanced ML/AI-powered technology identifies and blocks both simple and complex fraudulent traffic in real time, ensuring your ad spend targets genuine, high-quality clicks and conversions. This leads to better campaign outcomes and an enhanced return on ad spend (ROAS). This robust solution safeguards every dollar of your advertising budget, allowing you to concentrate on reaching your marketing objectives without stress. Let TrafficGuard handle ad fraud protection, so you can confidently manage your: Google Search (PPC) campaigns Mobile user acquisition campaigns Affiliate spending Social media advertising In addition to our technology, we provide expert campaign management and exceptional customer support, making us a reliable partner for all your ad fraud protection needs.
-
HaastHaast is an AI-powered compliance engine that helps enterprises eliminate manual marketing reviews and move faster with confidence. It uses AI agents to automatically detect and resolve regulatory and brand risks across content, websites, and social channels. By learning each company’s risk tolerance, Haast ensures consistent, policy-aligned decisions without slowing teams down. Marketers can check and fix content before it goes live, while legal teams gain faster, more reliable oversight without being overwhelmed by approvals. Haast works across text, images, PDFs, video, and web content, supporting both pre-launch checks and continuous monitoring of live assets. Embedded directly into existing workflows, it transforms compliance from a bottleneck into a scalable, automated system.
-
PhonexaPhonexa is an enterprise-grade marketing automation platform that unifies lead management, call tracking, pay-per-call campaigns, email, SMS, accounting, compliance, and more. Designed for performance marketers and enterprise brands, Phonexa streamlines how businesses capture, manage, validate, and distribute leads and calls at scale. At the core of Phonexa’s ecosystem are LMS Sync for intelligent lead management and lead distribution and Call Logic for advanced call tracking, routing, and pay-per-call campaigns. Each solution is enhanced by automation, real-time analytics, and data-driven decision-making, ensuring every lead and call delivers measurable impact and higher ROI. Serving industries like finance, insurance, and home services, Phonexa empowers brands and performance marketers with complete visibility, fraud protection, and compliance management at scale. Its intelligent lead distribution and AI-driven Call Agents enable marketers to convert more qualified leads and achieve measurable business growth.
-
11xEnhance your business operations with a 24/7 AI Sales Development Representative, allowing you to tap into your total addressable market more swiftly and grow your team in real-time without the stress of recruitment. Experience accelerated growth as you automatically source high-quality leads daily, while engaging a larger pool of prospects through tailored messaging. Streamline every aspect of your outreach process, from identifying and researching potential clients to crafting personalized communications and scheduling meetings. With access to every buyer globally in real-time, Alice effectively prioritizes and connects you with your ideal customers, focusing solely on companies currently in need of your solution. She delivers prospect insights that are specifically tailored to your business, facilitating outreach that is highly customized and driven by AI-enhanced research. Alice’s ability to hyper-personalize outreach surpasses human effectiveness, leading to improved conversion rates due to this meticulous approach. Additionally, she automates follow-up communications, ensuring a steady engagement with prospects throughout the entire outreach journey. Ultimately, this innovative solution not only saves time but also drives meaningful relationships with potential clients.
-
BLAZEBLAZE is the award-winning, AI-Powered Cannabis Retail Platform, purpose-built for dispensary growth. Founded by former cannabis operators, we genuinely understand the business, offering the gold standard in support and constantly pushing out new, intelligent features. Our powerful AI core is focused on driving unprecedented automation. This means huge labor and cost savings for your team, all while maximizing sales across every channel. The BLAZE ecosystem is your unified, all-in-one solution: BLAZE Retail POS: A fast, intuitive, web-based system perfect for high-volume sales. BLAZEPAY: Integrated payments that eliminate cash headaches and instantly boost your average ticket size. BLAZE ECOM: Complete omni-channel commerce (Online Menu, Mobile App, Kiosks) designed so you fully own all your customer data. BLAZE Sites: A dynamic CMS for compliant, professional website control. We take compliance seriously with automated Metrc and BioTrack integrations, and our robust API ensures seamless, deep integration with any enterprise system you need. Simply put, BLAZE is how you future-proof your retail business.
-
RunnRunn is a real-time resource management platform with integrated time tracking and powerful forecasting capabilities. Intuitively plan projects and schedule resources with allocations, project phases, milestones, and time off. Flick between monthly, quarterly and half-yearly views to plan for the short and long term. Get a dynamic bird’s-eye view of your entire organization to manage capacity, workload and availability changes as you create your plans. Runn makes resource management dynamic and visual from a single, shared view. Drill into different roles, teams and tags to compare trends and understand which groups are overbooked. Plan out tentative projects to see how plans might change if work gets confirmed. Track projects, view forecasts, and get relevant metrics within Runn. Get insights like utilization, project variance, and overall financial performance. Use Runn’s built-in timesheets to monitor project progress. Runn integrates with Harvest, WorkflowMax, and Clockify. With the API, build your own integrations to connect Runn with your favorite tools.
-
Google Cloud BigQueryBigQuery is a serverless, multicloud data warehouse that makes working with all types of data effortless, allowing you to focus on extracting valuable business insights quickly. As a central component of Google’s data cloud, it streamlines data integration, enables cost-effective and secure scaling of analytics, and offers built-in business intelligence for sharing detailed data insights. With a simple SQL interface, it also supports training and deploying machine learning models, helping to foster data-driven decision-making across your organization. Its robust performance ensures that businesses can handle increasing data volumes with minimal effort, scaling to meet the needs of growing enterprises. Gemini within BigQuery brings AI-powered tools that enhance collaboration and productivity, such as code recommendations, visual data preparation, and intelligent suggestions aimed at improving efficiency and lowering costs. The platform offers an all-in-one environment with SQL, a notebook, and a natural language-based canvas interface, catering to data professionals of all skill levels. This cohesive workspace simplifies the entire analytics journey, enabling teams to work faster and more efficiently.
Description
Without measurement, change is impossible. Milestone Analytics empowers you to enhance your marketing strategy and investment effectively. By tracking your digital marketing efforts across various channels—including your website, mobile platforms, social media, and paid search—you can gain valuable insights. You can also compare different locations and incorporate external data such as brand reports. Serving as your comprehensive hub for digital marketing performance, Milestone Analytics stands out as an essential business intelligence tool for any enterprise. It simplifies the often tedious process of digital marketing analytics. With Milestone Analytics, you can go beyond just website metrics, gaining access to all vital KPIs, channel distribution insights, social media performance, digital marketing campaigns, reviews, and much more. All your marketing metrics are conveniently aggregated and visualized in appealing, user-friendly charts. You will benefit from a unified performance view that spans all marketing channels while seamlessly integrating data from your website and various distribution platforms, allowing for more informed decision-making.
Description
Zendesk Explore offers businesses the analytics necessary to assess and enhance the overall customer experience effectively. Leveraging data is essential for crafting the optimal customer journey, and with Zendesk Explore, businesses can easily access crucial customer insights that foster a deeper comprehension of both their customers and operations. Customer support can take place across various platforms, such as email, chat, phone, and social media, making it essential to utilize an analytics tool that can adapt to these diverse environments. Explore seamlessly aggregates data from all channels, allowing you to monitor customer interactions with your brand while maintaining coherence in the analysis. The platform features built-in best practice dashboards and analyses, equipping teams of all sizes with the essential metrics needed to pursue their goals effectively. You can evaluate team performance, assess operational metrics, or gain insights into customer experiences, ensuring that no aspect is overlooked. Regardless of the specific needs, Explore provides a dedicated dashboard to fulfill them efficiently, empowering organizations to stay ahead in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveScale
Yes
Athena Security
Yes
Bing
Yes
BriefCam
Yes
Facebook
Yes
FlytBase
Yes
Google Search Console
Yes
Konnectify
No
Mailchimp
No
NETGENIQ FABRIC
Yes
Integrations
ActiveScale
No
Athena Security
No
Bing
No
BriefCam
No
Facebook
No
FlytBase
No
Google Search Console
No
Konnectify
Yes
Mailchimp
Yes
NETGENIQ FABRIC
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MileStone
Founded
1998
Country
United States
Website
www.milestoneinternet.com/products/analytics
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/explore/
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
Yes
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
Yes
Website Analytics
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
