Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Microsoft Agent Framework is an open-source software development kit and runtime that assists developers in creating, orchestrating, and deploying AI agents alongside multi-agent workflows, utilizing programming languages like .NET and Python. By merging the straightforward agent abstractions found in AutoGen with the sophisticated capabilities of Semantic Kernel, it offers features such as session-based state management, type safety, middleware, telemetry, and extensive model and embedding support, thus providing a cohesive platform suitable for both experimentation and production settings. Additionally, it features graph-based workflows that empower developers with precise control over the interactions among multiple agents, enabling them to execute tasks and coordinate intricate processes efficiently, which facilitates structured orchestration in various scenarios, including sequential, concurrent, or branching workflows. Furthermore, the framework accommodates long-running operations and human-in-the-loop workflows by implementing robust state management, enabling agents to retain context, tackle complex multi-step problems, and function continuously over extended periods. This combination of features not only streamlines development but also enhances the overall performance and reliability of AI-driven applications.

Description

At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks. Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction. Reduce Agent Onboarding Time by 80% Trim Ramp Time by 40% Decrease Average Handling by 30%

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

.NET Yes 
Aircall No 
AutoGen Yes 
Freshdesk No 
Genesys Cloud CX No 
Openlayer Yes 
Python Yes 
Salesforce No 
Zendesk No 
Zoho CRM No 

Integrations

.NET No 
Aircall Yes 
AutoGen No 
Freshdesk Yes 
Genesys Cloud CX Yes 
Openlayer No 
Python No 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$20
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

learn.microsoft.com/en-us/agent-framework/overview/

Vendor Details

Company Name

Process Shepherd

Founded

2022

Country

United States

Website

www.processshepherd.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Alternatives

Claude Code Reviews

Claude Code

Anthropic
AutoGen Reviews

AutoGen

Microsoft
MyStekz Reviews

MyStekz

Stekz