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Average Ratings 4 Ratings

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ease
features
design
support

Description

Accelerate project execution by managing scheduling and dispatch in real-time. Schedulers can utilize centralized and shared views to monitor committed workloads, issue work orders, and allocate technicians effectively for various projects. It's essential to establish required certifications to guarantee that only qualified technicians are scheduled, while alerts will notify you if any scheduled technicians fail to meet the necessary criteria. Notifications can be sent via text or email, allowing for immediate responses to work order requests. Additionally, the process of gathering and managing sample and test data, along with photos and field observations, can be streamlined for quicker, data-driven decision-making and project implementation. Field technicians have the ability to quickly access work orders, upload vital data, and produce comprehensive daily reports. This system ensures that from the field to the office, whether on a desktop or mobile device, a centralized data repository is available, providing the project team with real-time access to reliable and actionable information, ultimately enhancing collaboration and efficiency across the board. The integration of these tools not only boosts productivity but also fosters a culture of accountability within the team.

Description

Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment. With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas. Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go. Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docusign
Amazon Web Services (AWS)
CamCard
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP ERP
Salesforce

Integrations

Docusign
Amazon Web Services (AWS)
CamCard
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP ERP
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

55$/month per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agile Frameworks

Founded

2011

Country

United States

Website

www.agileframeworks.com/solutions/

Vendor Details

Company Name

Resco

Founded

1999

Country

Boston (MA), USA | Bratislava, Slovakia (Europe)

Website

www.resco.net/field-service/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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