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Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
Traviola – our cutting-edge Online Reservation System – is where innovation truly occurs. We take great pride in having created the fastest solution available in the market today. With over 100 XML integrations and a remarkable processing time of less than 400 milliseconds for over 1,000 hotels, we stand out as the quickest search engine in the industry. In today's fast-paced world, where speed is essential, this capability is crucial. As time becomes increasingly valuable, with individuals often measuring it in mere minutes and seconds, the need for rapid results has never been more critical. Furthermore, the presence of errors can greatly affect modern systems, especially those that integrate numerous sources with varying XML formats, leading to significant operational risks stemming from inaccurate data interpretation. At Travel Connection Technology, we have dedicated countless hours to all our modules, particularly Traviola, to bring our error rate down to less than 0.02%. This achievement has been made possible through a combination of defensive programming techniques and a thorough understanding of industry standards, ensuring that our clients receive the highest level of accuracy and reliability. By prioritizing both speed and precision, we are setting new benchmarks for the online reservation landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$399 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
Travel Connection Technology
Founded
2007
Country
Romania
Website
tct.travel/traviola-online-reservation-system/
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
