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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.

Description

masterQueue is an innovative web-based software that streamlines the processes of skip tracing and collections by allowing users to collect, manage, and monitor data effectively to locate customers or assets more efficiently. It consolidates public record information regarding clients and vehicles into a single accessible platform, thereby removing the need for cumbersome, difficult-to-manage, and non-compliant manual data collection methods. The software also enables users to methodically structure their data strategies while incorporating State, Federal, and Data Privacy regulations on the information collected, ensuring adherence to the ever-evolving compliance landscape. With its advanced dashboard and data warehouse reporting features, users can monitor various metrics, statistics, and trends across loan portfolios, customer accounts, employees, third-party vendors, and data providers. By merging cutting-edge artificial intelligence technology with public records data, masterQueue significantly enhances productivity and effectiveness in the realms of collections and skip tracing, making it an invaluable tool for businesses in these sectors. Additionally, this software solution is designed to adapt to the growing demands of the industry, offering users the flexibility to stay ahead in a competitive environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MeridianLink Consumer Yes 
MeridianLink Insight Yes 
MeridianLink One Yes 

Integrations

MeridianLink Consumer No 
MeridianLink Insight No 
MeridianLink One No 

Pricing Details

Schedule a demo to see the solution in action and receive a customized pricing plan tailored to your organization's unique needs and goals.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MeridianLink

Founded

1998

Country

United States

Website

www.meridianlink.com/products/collect/

Vendor Details

Company Name

Intellaegis

Founded

2007

Country

United States

Website

intellaegis.com

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management No 
Commission Management No 
Compliance Management Yes 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

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