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Description
Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Description
Select the top-tier quality or zero-install video option for each appointment, accompanied by premium support for both staff and patients, while utilizing enhanced features like e-documents, masked calling, and on-demand interpretation services. Guarantee a successful telehealth experience for you and your patients—our dedicated team is genuinely invested in your journey, providing assistance at every turn. Respond to patient inquiries from your mobile device while displaying your office number, eliminating the need for *67 and protecting your personal phone number from being disclosed. Utilize our Secure Chat functionality to engage in conversations about scheduling, treatment objectives, or other important topics, regardless of whether your patients are online or offline. Modernize your practice’s documentation by having patients fill them out online, with the option to mandate completion before their session begins. Create a seamless, user-friendly, and branded experience for your patients, featuring your own logo, color scheme, and personalized SecureVideo website link, ensuring that every interaction reflects your practice’s identity. This approach not only enhances patient engagement but also streamlines administrative processes, allowing you to focus more on providing excellent care.
API Access
Has API
API Access
Has API
Integrations
Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
Zoom
eClinicalWorks
Integrations
Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
Zoom
eClinicalWorks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mend
Founded
2014
Country
United States
Website
www.mend.com
Vendor Details
Company Name
SecureVideo
Founded
2012
Country
United States
Website
securevideo.com
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Mental Health
Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
Product Features
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
