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Description
Chart a new course and gain an advantage with an exceptionally effective, all-inclusive system. MeinTES® is the pioneering AI-driven digitization platform tailored for travel agencies. This advanced software not only supersedes traditional mid-office and back-office solutions but also expands the array of available services. It efficiently manages addresses, salutations, cost centers, communications, contacts, family details, characteristics, GDPR compliance, CRM functionalities, financial transactions, customer payments, appointments, tasks, documentation, activities (including communication logs, phone calls, and emails), recommendations (customer tree), complaints, travel advice, and so much more. Additionally, it features a free, seamlessly integrated booking interface (CRS), travel consultations, price comparisons, and the automated generation of customer-specific travel offers through AI with continuous monitoring, alongside handling various activities (such as phone calls and email communications), managing complaints (with AI-driven vacancy checks), and offering conventional CRM capabilities. This comprehensive approach not only streamlines workflows but also enhances client interactions, making it an invaluable tool for any travel agency.
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€9 per user
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SF-Software
Country
Czech Republic
Website
www.meintes.net
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations