Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.
Description
Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.
API Access
Has API
API Access
Has API
Integrations
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup
Integrations
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Manhattan Associates
Founded
1990
Country
United States
Website
www.manh.com/active/omni
Vendor Details
Company Name
Tecsys
Founded
1983
Country
Canada
Website
www.tecsys.com/omni-retail-solutions/order-management/
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management