Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Makula is a comprehensive software solution that integrates aftersales, field service, and maintenance management for machinery manufacturers, distributors, and factories. It centralizes asset information through the Asset Hub, enhances operations with AI-powered tools like the AI Notetaker and AI Copilot, and streamlines maintenance activities through its CMMS system. Makula's Field Service module optimizes task scheduling and technician dispatch, while the 3D Stream enables innovative product collaboration. The Customer Portal provides self-service options for clients, ensuring a seamless experience for both teams and customers. By simplifying complex processes and enhancing communication, Makula boosts productivity and reduces operational downtime.
Description
Riff is an enterprise AI agent platform that helps industrial organizations automate complex operational workflows across existing business systems. The software provides autonomous agents for order management, procurement, logistics, production planning, and aftermarket operations. These agents can process customer orders, follow up with suppliers, manage purchasing activities, investigate exceptions, and update records directly within connected ERP platforms. Riff maintains a shared operational context containing business entities, relationships, procedures, and historical interactions to support consistent agent decisions. Its integrations connect with systems such as Microsoft Dynamics 365, SAP, Infor, IFS, Monitor, Jeeves, and Epicor through supported APIs. The platform provides collaborative interfaces where employees and AI agents can review the same operational records, exchange information, and coordinate decisions. A natural language application builder enables users to create custom dashboards, operational workspaces, and specialized AI agents without developing every component manually. Security and governance capabilities include role-based permissions, single sign-on, human approval requirements, activity logging, and controlled deployment processes. Riff also supports communication through email, Microsoft Teams, Slack, phone, and business portals to coordinate workflows involving employees, customers, and suppliers.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude
No
Cohere
No
ElevenLabs
No
Firebase
No
GPT-4
No
Groq
No
Llama 3
No
OpenAI
No
Python
No
React
No
Integrations
Claude
Yes
Cohere
Yes
ElevenLabs
Yes
Firebase
Yes
GPT-4
Yes
Groq
Yes
Llama 3
Yes
OpenAI
Yes
Python
Yes
React
Yes
Pricing Details
$65/month
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Makula Technology
Founded
2021
Country
Germany
Website
www.makula.io
Vendor Details
Company Name
Riff.ai
Founded
2021
Country
Norway
Website
riff.ai/
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No