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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Envision the ability to gather positive feedback from satisfied clients without incurring expenses related to scheduling, filming, or production. Make your emails more engaging and ensure you stand out to your audience. Discover this exciting new addition to the Magnfi +Plus subscription. Leave a lasting impression and differentiate yourself! You can record up to 90 seconds and receive a polished video to showcase your brand effectively. Capture a Story Videos take the concept of Video Testimonials to the next level. Explore this innovative feature of the Magnfi +Plus subscription. Utilizing video is proven to boost leads on your website, social media, and advertising platforms. Video marketing is the key to connecting with new customers on social media. Additionally, video emails significantly enhance open rates, which in turn improves conversion rates, ultimately leading to increased revenue and profits. Embrace video marketing for your business, as product and service videos function as the ultimate sales representatives on your team, tirelessly promoting your offerings around the clock. Ensure your sales messages are clear and compelling, publish them, and let them work for you continually!

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Google Cloud Platform No 
Intercom No 
ServiceNow No 
Zapier No 
Zendesk No 

Integrations

Amazon S3 Yes 
Google Cloud Platform Yes 
Intercom Yes 
ServiceNow Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Magnfi

Founded

2017

Country

United States

Website

magnfi.com

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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