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Description
MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.
Description
StoreChart is a cloud-driven ecommerce operations solution designed specifically for online retailers and small businesses that require seamless management of multiple sales channels from a single account. It integrates essential functions such as order processing, customer record management, tracking inventory levels, and assessing stock value, while also determining profit margins per order by factoring in product, shipping, and payment expenses. Additionally, the platform features comprehensive customer and lead management tools, facilitates team task assignments, and includes a shared WhatsApp Business inbox, along with customizable message templates and automations. An AI-powered customer service agent is available for real-time assistance via website chat and WhatsApp, enhancing user interaction. Users can easily link their WooCommerce and Shopify stores, import data from CSV formats, and transfer orders or leads from other systems using inbound webhooks or Make.com integrations. The interface supports both Hebrew with a right-to-left layout and English, accommodating a diverse user base. Notably, StoreChart operates as a standalone web service, meaning that inventory management occurs within the platform rather than syncing back to the connected storefronts, which allows for more streamlined operations and control. This approach ensures that retailers can focus on growing their business without the complexities often associated with managing multiple platforms.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Facebook Messenger
Yes
Gomag
Yes
Google Merchant Center
Yes
Instagram
Yes
Make
No
PrestaShop
Yes
Telegram
Yes
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Facebook Messenger
No
Gomag
No
Google Merchant Center
No
Instagram
No
Make
Yes
PrestaShop
No
Telegram
No
Pricing Details
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
Starter: $49 USD/month or $590 USD billed yearly (17% savings); includes 1 connected store, up to 100 orders/month and 2 team members. Free plan: $0/month, 1 store and 25 orders/month. New accounts get 14 days of Professional-plan access, then move to Free unless upgraded; no credit card is required. Payments are charged in ILS.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
THE MOON Agency
Founded
2019
Country
Romania
Website
moonchat.ro/en/
Vendor Details
Company Name
Comfortly Ergonomics
Founded
2023
Country
Israel
Website
www.storechart.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No