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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MECH Orbit is an innovative workshop management solution designed for independent auto repair shops and service networks, operating entirely in the cloud. This comprehensive platform integrates CRMmech, a dedicated mechanic application, and Vision AI to streamline the management of customer information, appointments, work orders, parts inventory, financial records, and vehicle service histories. Utilizing specially configured cameras, the system can automatically detect the arrival of vehicles, triggering the creation of a work order in CRMmech. Mechanics have the capability to update job statuses and upload fault photos or voice memos directly from their mobile devices, while workshop teams can access these images for review; customers are also given a platform to approve recommended services and parts independently. Furthermore, both owners and managers can keep track of service-bay occupancy and the progress of repairs from remote locations. Additionally, businesses have the option to integrate their existing accounting software via an API, though compatibility and setup will be evaluated on a case-by-case basis. Subscription plans and camera functionalities may differ depending on the market, ensuring that each service shop can find a tailored solution for their needs. This flexibility allows auto repair operations to enhance their efficiency while providing a better overall experience for customers.

Description

Workshop Hub is a cloud-based management solution tailored for both independent and multi-bay automotive repair facilities. This browser-based platform integrates essential features such as a booking calendar alongside an online booking tool, comprehensive customer and vehicle records, digital job cards, photo-driven estimates, invoicing, payment requests, and tracking of workshop jobs. Mechanics have the ability to clock their working hours, utilize checklists, and document parts and notes, while administrative personnel oversee reminders, customer status updates, generate reports, and manage inventory workflows. The integrated AI can respond to inquiries based on shop records, draft quotes, and identify potentially missing charges on invoices for staff consideration. The Shop and Pro+ plans offer seamless accounting integration with Xero and QuickBooks Online, while the Pro+ plan enhances functionality with video updates, a social calendar, and tools for managing supplier invoices. Additionally, an optional AI Receptionist is available to assist with phone calls and booking inquiries. This online service also provides features like Australian registration lookups and invoices that are compliant with ABN/GST requirements, making it a comprehensive tool for automotive repair shops. Overall, Workshop Hub streamlines operations, enhances efficiency, and improves customer service for repair shop owners.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

QuickBooks Online No 
Xero No 

Integrations

QuickBooks Online Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$59 AUD/mo + GST
Shop starts at A$59 per workshop per month plus GST. Pro+ starts at A$129 per workshop per month plus GST. Optional AI Receptionist and usage-based credits are priced separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MECHORBIT OÜ

Country

Estonia

Website

mechorbit.com/en

Vendor Details

Company Name

Driven Autocare Pty Ltd

Founded

2024

Country

Australia

Website

workshophub.com.au

Product Features

Product Features

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Alternatives

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