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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MECH Orbit is an innovative workshop management solution designed for independent auto repair shops and service networks, operating entirely in the cloud. This comprehensive platform integrates CRMmech, a dedicated mechanic application, and Vision AI to streamline the management of customer information, appointments, work orders, parts inventory, financial records, and vehicle service histories. Utilizing specially configured cameras, the system can automatically detect the arrival of vehicles, triggering the creation of a work order in CRMmech. Mechanics have the capability to update job statuses and upload fault photos or voice memos directly from their mobile devices, while workshop teams can access these images for review; customers are also given a platform to approve recommended services and parts independently. Furthermore, both owners and managers can keep track of service-bay occupancy and the progress of repairs from remote locations. Additionally, businesses have the option to integrate their existing accounting software via an API, though compatibility and setup will be evaluated on a case-by-case basis. Subscription plans and camera functionalities may differ depending on the market, ensuring that each service shop can find a tailored solution for their needs. This flexibility allows auto repair operations to enhance their efficiency while providing a better overall experience for customers.

Description

The ShopKey Shop Management System delivers a thorough, 360-degree insight into auto repair operations, facilitating improved communication, increasing vehicle throughput, and enhancing profitability. It includes rapid and precise estimating tools, an interactive screen for monitoring work in progress, and over 180 integrated reports to pinpoint lucrative areas and those that require enhancement. Additionally, electronic parts catalogs streamline the process of sourcing and ordering parts, including tire catalogs that automatically apply disposal fees. Regular automatic software updates ensure that users benefit from the latest features and up-to-date vehicle information. The system's integration with ShopKey Pro provides access to OEM repair data and expert-driven Real Fixes from SureTrack, which significantly accelerates diagnostics and repairs. Furthermore, built-in data recovery and protection mechanisms automatically back up shop data every night to secure servers, providing users with peace of mind regarding their information. Ultimately, this comprehensive system empowers auto repair businesses to operate more efficiently and effectively, driving overall success in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online No 
Service-Intel No 

Integrations

QuickBooks Online Yes 
Service-Intel Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MECHORBIT OÜ

Country

Estonia

Website

mechorbit.com/en

Vendor Details

Company Name

Snap-on

Founded

1920

Country

United States

Website

www.snapon.com/EN/US/Diagnostics/ShopKey/ShopKey-Shop-Management-System

Product Features

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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