Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MECH Orbit is an innovative workshop management solution designed for independent auto repair shops and service networks, operating entirely in the cloud. This comprehensive platform integrates CRMmech, a dedicated mechanic application, and Vision AI to streamline the management of customer information, appointments, work orders, parts inventory, financial records, and vehicle service histories. Utilizing specially configured cameras, the system can automatically detect the arrival of vehicles, triggering the creation of a work order in CRMmech. Mechanics have the capability to update job statuses and upload fault photos or voice memos directly from their mobile devices, while workshop teams can access these images for review; customers are also given a platform to approve recommended services and parts independently. Furthermore, both owners and managers can keep track of service-bay occupancy and the progress of repairs from remote locations. Additionally, businesses have the option to integrate their existing accounting software via an API, though compatibility and setup will be evaluated on a case-by-case basis. Subscription plans and camera functionalities may differ depending on the market, ensuring that each service shop can find a tailored solution for their needs. This flexibility allows auto repair operations to enhance their efficiency while providing a better overall experience for customers.
Description
Potik CRM is a web-based operational system designed specifically for small service-oriented and retail businesses, including repair shops, auto service providers, workshops, water delivery companies, courier services, e-commerce platforms, flower shops, and cafes.
The system is divided into nine key sections that facilitate daily operations: a dashboard showcasing current orders and financials, a weekly calendar for managing appointments, tasks, and leads, a deals section presented in either table or kanban format with details on line items, responsible executors, payments, and balances due, a comprehensive contact database with complete order histories, a cash book featuring multiple accounts and a live balance, a product catalog organized by category and pricing tiers, a warehouse management feature that distinguishes between available stock and stock allocated for open orders, and customizable printable documents created through an intuitive visual template editor suitable for various formats like A4, A5, thermal receipts, and labels.
The pricing structure is based on the volume of orders and locations, allowing for unlimited users across all plans, which includes a free tier that accommodates up to 40 orders per month. Paid plans are available at 19, 39, and 79 EUR, and prospective users can take advantage of a 21-day trial without the need for a credit card. This flexibility makes Potik CRM an accessible choice for businesses looking to streamline their operations effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
EUR 0/month free plan; paid fr
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MECHORBIT OÜ
Country
Estonia
Website
mechorbit.com/en
Vendor Details
Company Name
Potik CRM
Founded
2026
Country
Ukraine
Website
potikcrm.com
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No