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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MECH Orbit is an innovative workshop management solution designed for independent auto repair shops and service networks, operating entirely in the cloud. This comprehensive platform integrates CRMmech, a dedicated mechanic application, and Vision AI to streamline the management of customer information, appointments, work orders, parts inventory, financial records, and vehicle service histories. Utilizing specially configured cameras, the system can automatically detect the arrival of vehicles, triggering the creation of a work order in CRMmech. Mechanics have the capability to update job statuses and upload fault photos or voice memos directly from their mobile devices, while workshop teams can access these images for review; customers are also given a platform to approve recommended services and parts independently. Furthermore, both owners and managers can keep track of service-bay occupancy and the progress of repairs from remote locations. Additionally, businesses have the option to integrate their existing accounting software via an API, though compatibility and setup will be evaluated on a case-by-case basis. Subscription plans and camera functionalities may differ depending on the market, ensuring that each service shop can find a tailored solution for their needs. This flexibility allows auto repair operations to enhance their efficiency while providing a better overall experience for customers.

Description

Potik CRM is a web-based operational system designed specifically for small service-oriented and retail businesses, including repair shops, auto service providers, workshops, water delivery companies, courier services, e-commerce platforms, flower shops, and cafes. The system is divided into nine key sections that facilitate daily operations: a dashboard showcasing current orders and financials, a weekly calendar for managing appointments, tasks, and leads, a deals section presented in either table or kanban format with details on line items, responsible executors, payments, and balances due, a comprehensive contact database with complete order histories, a cash book featuring multiple accounts and a live balance, a product catalog organized by category and pricing tiers, a warehouse management feature that distinguishes between available stock and stock allocated for open orders, and customizable printable documents created through an intuitive visual template editor suitable for various formats like A4, A5, thermal receipts, and labels. The pricing structure is based on the volume of orders and locations, allowing for unlimited users across all plans, which includes a free tier that accommodates up to 40 orders per month. Paid plans are available at 19, 39, and 79 EUR, and prospective users can take advantage of a 21-day trial without the need for a credit card. This flexibility makes Potik CRM an accessible choice for businesses looking to streamline their operations effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

EUR 0/month free plan; paid fr
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MECHORBIT OÜ

Country

Estonia

Website

mechorbit.com/en

Vendor Details

Company Name

Potik CRM

Founded

2026

Country

Ukraine

Website

potikcrm.com

Product Features

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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