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Description
MECH Orbit is an innovative workshop management solution designed for independent auto repair shops and service networks, operating entirely in the cloud. This comprehensive platform integrates CRMmech, a dedicated mechanic application, and Vision AI to streamline the management of customer information, appointments, work orders, parts inventory, financial records, and vehicle service histories. Utilizing specially configured cameras, the system can automatically detect the arrival of vehicles, triggering the creation of a work order in CRMmech. Mechanics have the capability to update job statuses and upload fault photos or voice memos directly from their mobile devices, while workshop teams can access these images for review; customers are also given a platform to approve recommended services and parts independently. Furthermore, both owners and managers can keep track of service-bay occupancy and the progress of repairs from remote locations. Additionally, businesses have the option to integrate their existing accounting software via an API, though compatibility and setup will be evaluated on a case-by-case basis. Subscription plans and camera functionalities may differ depending on the market, ensuring that each service shop can find a tailored solution for their needs. This flexibility allows auto repair operations to enhance their efficiency while providing a better overall experience for customers.
Description
MechanicX is an innovative management platform hosted in the cloud, designed specifically for independent garages, MOT stations, and mobile mechanics across the UK. This comprehensive solution integrates appointment scheduling with workload management tools, such as capacity indicators and estimated hours, along with digital job cards and technician worksheets that enable job sign-offs and efficiency tracking. It also streamlines financial processes by providing estimates, invoicing, and payment solutions through platforms like Stripe, Dojo, and Square. To enhance customer interaction, it includes features like SMS reminders, pay-by-link notifications, and a self-service customer portal where users can view statements, invoices, and make online payments. Vehicle management is simplified with tools like DVLA VRM lookup, access to official DVSA MOT history, and an online MOT booking widget that can be embedded on a garage's website. Additionally, it offers parts integrations, as well as seamless accounting synchronization with Xero and Zoho Books. Other valuable features consist of QR-coded stock labels, tracking for courtesy car fleets, automation for MOT reminders, an AI diagnostic assistant, marketing capabilities through SMS and email, full audit logging, and compliance with Cyber Essentials and ISO27001 standards. With such a wide array of features, MechanicX stands out as a robust tool for improving operational efficiency and customer satisfaction in the automotive service industry.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
£29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MECHORBIT OÜ
Country
Estonia
Website
mechorbit.com/en
Vendor Details
Company Name
MechanicX
Founded
2026
Country
United Kingdom
Website
mechanicx.co.uk